Monitor the overall digital experience for all applications running in your SASE environment using the Autonomous DEM Applications dashboard. If you are new to Autonomous DEM, you may want to begin by surveying the applications that are in use across your organization and use this information to identify which applications you want to create app tests for. In addition, if you have users or remote sites reporting application issues, this dashboard is a good place to start isolating the issue. The application usage data is pulled from the real user traffic traversing through Prisma Access. It includes traffic from Mobile Users and Remote Sites.

You can add a filter (by clicking ) to narrow down the results to show data for only specific applications, deployment type, experience score, mobile users, groups, or Prisma Access locations. Use the search bar to quickly find a specific user, remote site, application or Prisma Access Location. View the individual experience score for the application and the number of users and remote sites that are being impacted by any existing performance issues.

After you’ve surveyed the applications running on your network and determined which applications you want to monitor, you can create an app test. As you create app tests, keep in mind that although you can create app tests targeted to multiple users or sites, the number of tests is based on the number of app tests each individual user or ION device runs (for example, if you have an app test for Slack and target it to 1000 users, this would count against your license as 1000 tests). Refer to the Set up an Autonomous DEM Application Test for instructions on how to create an app test.

Select or define a custom Time Range to view the data for only the time window selected.

Filter (click ) the data shown in the widgets in this dashboard. The following filters are available:

The Applications tab gives you visibility into all of the applications that are running across your organization as observed in real user traffic going through Prisma Access. For each application, you can see the total traffic usage during the selected Time Range.

Drill down into an application to see the application details by clicking on the Application Name. Here you can see how many users and remote sites are monitored for the application, and view the performance trend to see when the experience started to decline. For impacted users and sites, you can also see which segment of the network is causing the issue, whether it is the users’ local WiFi network, the ISP or WAN, or the application itself in the case of Mobile Users. In the case of Remote Sites, you see which segment starting from the remote site or ISP or WAN is impacted or if last mile (the application itself) has issues.

The Application Tests tab displays the applications for which you have configured app tests.