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    Known Issues—Autonomous DEM Access Experience Agent
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    Autonomous DEM

    Known Issues—Autonomous DEM Access Experience Agent

    Table of Contents

    Known Issues—Autonomous DEM Access Experience Agent

    Review the open issues for the Autonomous DEM Access Experience Agent
    Where Can I Use This?What Do I Need?
    • Prisma Access (Cloud Management)
    • Prisma Access (Panorama Managed)
    • Prisma Access license
    • Autonomous DEM license
    Here are the issues we’re currently working on.
    IDDescription
    DEM-8366
    Under DashboardsSASE HealthMonitored Applications, when Proxy alone is deployed in a particular Prisma Access Location, we do not observe that location and its details on the Monitored Applications map.
    DEM-8217
    The Strata Cloud Manager auto-generated PAC file contains an expression with a $ symbol. The ADEM agent is unable to process the $ symbol and provides inaccurate results on the ADEM portal.
    Workaround: Enable the PAC File Upload check-box, upload the custom PAC file with the same configuration (but without the $ symbol), and save the configuration.
    DEM-7548
    The Apple macOS Sequoia 15+ version affects ADEM Agent installations as follows:
    • Fresh installations of ADEM Agents with version 5.4 and higher will be successfully installed on macOS 15 and higher.
    • Fresh installations of ADEM Agents with version 5.4 or lower on macOS 15+ will fail. Because current GlobalProtect versions bundle ADEM Agents with version 5.4 and lower, admins need to install the latest ADEM Agent version manually.
    • ADEM Agents already installed on earlier versions of macOS will upgrade successfully to the latest version and continue to function normally.

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