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    Manually Upgrade Autonomous DEM Agent using MSI
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    Autonomous DEM

    Manually Upgrade Autonomous DEM Agent using MSI

    Table of Contents

    Manually Upgrade Autonomous DEM Agent using MSI

    You can manually upgrade or install Autonomous DEM agents using MSI.
    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • Strata Cloud Manager
    • Prisma Access license
    • Autonomous DEM license
    You can manually upgrade your Autonomous DEM using an installation package that you download from the Customer Support Portal in the same way as you can download your GlobalProtect app installation package. Alternatively, you can upgrade the agent from within the Autonomous DEM user interface.
    To upgrade manually using an agent that you download from the Palo Alto Networks Customer Support Portal:
    • For Windows endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for GlobalProtect Autonomous DEM for Windows64.
      To deploy the agent to Windows endpoints, use Msiexec or via an MDM.
    • For Mac OS X endpoints, you can obtain the update by navigating to Software Updates in the Customer Support Portal. Search for GlobalProtect Autonomous DEM for OS X.
      To deploy the agent to MacOS endpoints, use the macOS plist or via an MDM.

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