Deploy App Settings in the macOS Plist

Open the GlobalProtect plist file and locate the GlobalProtect app customization settings.
Use Xcode or an alternate plist editor to open the plist file:
/Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist
Then go to:
/Palo Alto Networks/GlobalProtect/Settings
If the
Settings
dictionary does not exist, create it. Add each key to the
Settings
dictionary as a string.
Set the portal name.
If you do not want the end user to manually enter the portal address even for the first connection, you can pre-deploy the portal address through the plist. In the
PanSetup
dictionary, configure an entry for
Portal
.
Deploy various settings to the macOS endpoint, including the connect method for the GlobalProtect app.
View Customizable App Settings for a full list of the keys and values that you can configure using the macOS plist.
(
Optional
) If you are using system extensions and need to switch to kernel extensions, set the
key
value to
UseKextAnyway
in the macOS plist (
/Library/Preferences/com.paloaltonetworks.GlobalProtect.settings.plist
) for the GlobalProtect app.
Follow these guidelines when you are using system extensions and need to switch to kernel extensions:
After you have enabled system extensions, you must first uninstall the existing app to use the
UseKextAnyway
plist key to enable kernel extensions on macOS.
You later have the option to revert to use system extensions. You must delete the
UseKextAnyway
plist key in the macOS plist. After you have deleted this plist key, you must restart the GobalProtect app in order for the change to take effect.
By switching to kernel extensions, you can no longer use the Split DNS and Enforce GlobalProtect Connections with FQDN Exclusions features.
If you have configured split tunnel settings based on the application on macOS endpoints, all Safari-based traffic, Microsoft Teams-based traffic, or Slack-based traffic that are defined in the split tunnel configuration would be dropped. We recommend that you use Chrome instead of Safari so that traffic defined in the split tunnel configuration will not be dropped. All traffic that was created based on the WebKit framework such as Safari, Microsoft Teams, or Slack might have problems using kernel extensions.
You must specify
UseKextAnyway
as the plist key before installing GlobalProtect app 5.2.6 or later releases or upgrading from an earlier release to GlobalProtect app 5.2.6 or later releases running Catalina 10.15.4 or later. However, if you are upgrading from an earlier release to GlobalProtect app 5.2.6 or later releases running macOS Big Sur 11 or later, you must enable system extensions.