Beginning with the GlobalProtect app 6.0.9 and later, 6.2.3 and later, and 6.3 and later releases, the embedded browser framework for SAML authentication has been upgraded to Microsoft Edge WebView2 (Windows) and WKWebView (macOS). This provides a consistent experience between the embedded browser and the GlobalProtect client. By default, tenants using SAML authentication are configured to utilize the embedded WebView2 (Windows) or WKWebView (macOS) instead of relying on the system's default browser. With this enhancement, there's no need for end users to configure a SAML landing page, eliminating the necessity to manually close the browser. This streamlines the authentication process.

In a Microsoft entra-joined environment with SSO enabled, users are not required to enter their credentials in order to authenticate to Prisma Access using GlobalProtect. This seamless experience is true whether the user is logging in to their environment for the first time or whether they have logged in before. If there is an error during the authentication, it is displayed in the embedded browser. This authentication process works across all device states.

In a non entra-joined environment with SSO enabled, users must enter their credentials during the initial login. On subsequent logins, the credentials are auto-filled as long as the SAML identity provider (IdP) session is active and has not timed out.