GlobalProtect
What Data Does the GlobalProtect App Collect on Each Operating System?
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- 10.1 & Later
- 9.1 (EoL)
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- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- 6.1
- 6.0
- 5.1
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- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
What Data Does the GlobalProtect App Collect on Each Operating System?
Learn what types of data the GlobalProtect app collects on each supported operating
system.
The GlobalProtect app collects data to help identify
or retrieve the host information profile (HIP) for the device for
use in HIP-based policy enforcement.
- What Data Does the GlobalProtect App Collect on Windows?
- What Data Does the GlobalProtect App Collect on macOS?
- What Data Does the GlobalProtect App Collect on Windows UWP?
- What Data Does the GlobalProtect App Collect on Android?
- What Data Does the GlobalProtect App Collect on iOS?
- What Data Does the GlobalProtect App Collect on Linux?
What Data Does the GlobalProtect App Collect on Windows?
The following table describes the data collected by
the GlobalProtect app on Windows devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Windows device. |
Machine Name | Host name and serial number of the Windows
device. |
Domain | Field is empty on Windows devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is machine GUID on Windows
devices. The machine GUID is stored in the Windows registry (HKEY_Local_Machine\Software\Microsoft\Cryptography\MachineGuid). |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the HIP
object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Data Loss Prevention | Information about the data loss prevention
(DLP) software status on the Windows devices to prevent corporate
information from leaving the corporate network or from being stored
on a potentially insecure device. |
Custom Checks | Information about the Windows Registry collected
by the GlobalProtect app from Windows devices. You can enable custom checks to
collect data from Windows devices to instruct the app to collect
specific registry information (Registry Keys and Registry Key Values).
The type of information collected can include whether an application
is installed on the device, or specific attributes or properties
of that application. |
What Data Does the GlobalProtect App Collect on macOS?
The following table describes the data collected by
the GlobalProtect app on macOS devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ macOS device. |
Machine Name | Host name and serial number of the macOS
device. |
Domain | Field is empty on macOS devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is the MAC address of the
first built-in physical interface. |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the HIP
object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Custom Checks | Information about the macOS property list
(plist) collected by the GlobalProtect app from macOS devices. You
can enable custom checks to
collect data from macOS devices to instruct the app to collect specific
plist information (plist and plist keys). The type of information
collected can include whether an application is installed on the
device, or specific attributes or properties of that application. |
What Data Does the GlobalProtect App Collect on Windows UWP?
The following table describes the data collected by
the GlobalProtect app on Windows UWP devices for HIP-based policy
enforcement generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Windows UWP device. |
Machine Name | Host name and serial number of the Windows
UWP device. |
Domain | Field is empty on Windows UWP devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is GUID on Windows UWP devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
What Data Does the GlobalProtect App Collect on Android?
The following table describes the data collected by
the GlobalProtect app on Android devices for HIP-based policy enforcement
generated by the fiirewall:
The GlobalProtect app for Android on a Chromebook uses
the same HIP report attributes.
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Android device. |
Machine Name | Host name and serial number of the Android
device. |
Domain | Field is empty on Android devices. |
Serial Number | Serial number of the Android device. |
Managed | Value that indicates whether the Android
device is managed. If this value is set to Yes,
the device is managed. If this value is set to No,
the device is unmanaged. |
OS | Application name and vendor name of the
target OS. |
Host ID | GlobalProtect assigned unique alphanumeric
string with length of 16 characters to identify the host. The host
ID value is Android ID on Android devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
WiFi SSID | Specific information about the network connectivity
such as WiFi SSID on the Android device. |
Network Interface | Following settings are identified for the
network interface:
|
Mobile Device | Information about the mobile device, including
the device name, logon domain, operating system, app version, and
the network to which the device is connected. |
Tags | Tags to enable you to match against other
MDM-based attributes. |
Device Compliance | The Rooted/Jailbroken attribute is
used to determine the compliance status of the Android device that
has been rooted or jailbroken to obtain administrative privileges.
The security policies can be removed or bypassed in the operating
system from a compromised device. |
MDM Attributes | When you integrate your GlobalProtect deployment
with an MDM vendor, the GlobalProtect app for Android devices can
obtain the following data attributes and tags from the MDM system:
|
What Data Does the GlobalProtect App Collect on iOS?
The following table describes the data collected by
the GlobalProtect app on iOS devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ iOS device. |
Machine Name |
User-assigned device name + identifierForVendor
The user-assigned device name will defer depending on the
device's iOS version.
|
Domain | Field is empty on iOS devices. |
Serial Number | Field is empty on iOS device. |
Managed | Value that indicates whether the iOS device
is managed. If this value is set to Yes,
the device is managed. If this value is set to No,
the device is unmanaged. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique ID that is assigned by GlobalProtect
to identify the host. The host ID value is UDID on iOS devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
WiFi SSID | Information about the network connectivity
such as WiFi SSID on the iOS device. |
Network Interface | Following settings are identified for the
network interface:
|
Mobile Device | Information about the mobile device, including
the device name, logon domain, operating system, app version, and
the network to which the device is connected. |
Device Compliance | Following attributes are used to determine
the compliance status of the iOS device:
|
MDM Attributes | When you integrate your GlobalProtect deployment
with an MDM vendor, the GlobalProtect app for iOS devices can obtain
the following data attributes and tags from the MDM system:
|
What Data Does the GlobalProtect App Collect on Linux?
The following table describes the data collected by
the GlobalProtect app on Linux devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
User Name | Username that is used to log in to the VPN. |
IP Address | IP address of the users’ Linux device. |
Generate Time | Date and time that the HIP report was generated. |
Host Info | Activate one or more of the following options
for configuring the host information:
|
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the
HIP object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Custom Checks | Information about the Process List collected
by the GlobalProtect app from Linux devices. You can enable custom checks to
collect data from Linux devices to instruct the app to collect specific
information that can include whether an application is installed
on the device, or specific attributes or properties of that application. |