Enable ADEM Self-Serve
Table of Contents
Enable ADEM Self-Serve
Learn how to enable the ADEM Self-Serve feature in the
Strata Cloud Manager
.Where Can I Use
This? | What Do I Need? |
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You have the option to enable or disable the
notifications sent to your users’ device. When enabled, the notifications
pop up on the screen and display for 5 seconds.
On MacOS,
the first time an application attempts to display a notification
the operating system will ask the user for permission to do so,
if they select No, this disables notifications for this app in system
settings. The user can enable the notification at any time later
on. On Windows, the notifications are enabled by default. Users
can enable/disable notifications in their system Settings. On Macintosh,
notifications are disabled by default.
On Macintosh, when enabling Self-Serve for a user, the Notification & Focus window
automatically pops up. Select
GlobalProtect
and make sure that the Autonomous DEM
Allow Notifications
option in the settings are turned on.Make sure that you whitelist
the following processes on your EDR deployments before you enable
ADEM Self Serve:
On Windows:
- C:\Program Files\Palo Alto Networks\DEM\deployment\DEMAnalyticsProcess.exe
- C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEMSelfServe.exe
- C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEM.exe
On
Macintosh:
- /Applications/GlobalProtectAutonomous DEM.app/Contents/Services/DemAnalyticsService.xpc/Contents/MacOS/DemAnalyticsService
- /Applications/GlobalProtectAutonomous DEM.app/Contents/Services/DemUserProxyService.xpc/Contents/MacOS/DemUserProxyService
- /Applications/GlobalProtectAutonomous DEM.app/Contents/Library/GlobalProtectAutonomous DEMMenu.app/Contents/MacOS/GlobalProtectAutonomous DEMMenu
- /Applications/GlobalProtectAutonomous DEM.app/Contents/MacOS/GlobalProtectAutonomous DEM
To enable or disable the feature:
- Go to tab and change theScope SelectiontoPrisma Access.
- Click theSelf Servebutton.
TheSelf-Serve Notificationspage opens. - Slide theSelf Servebutton to the right to enable the feature or to the left to disable ADEM Self-Serve andSaveyour configuration.
