Manage Autonomous DEM Agent Upgrades
Table of Contents
Expand all | Collapse all
- Products That Use Autonomous DEM
- View App Acceleration Metrics with AI-Powered ADEM
- ADEM Data Collection and Agent Processes
Manage Autonomous DEM Agent Upgrades
Autonomous DEM
Agent UpgradesDecide whether to manually upgrade your
Autonomous DEM
agents or SD-WAN remote
sites, or upgrade them automatically.Where Can I Use This? | What Do I Need? |
|---|---|
|
|
Although the
Autonomous DEM
agent is integrated with the GlobalProtect app and Prisma SD-WAN
devices in remote sites, it updated separately from GlobalProtect
or Prisma SD-WAN
to ensure that the agent can detect the most up-to-date
digital experience metrics. You can do one of the following: - Upgrade theAutonomous DEMagent or remote site manually from within theAutonomous DEMuser interface.
- Set upAutonomous DEMto upgrade automatically whenever there is a new agent version.
- Upgrade manually using an agent installer that you download from the Palo Alto Networks Customer Support Portal.
To manage upgrades from within the
Autonomous DEM
user interface:- Go to the Agent Management Settings.
- For Mobile Users, select.Autonomous DEMSettingsEndpoint Agent Management
- For Remote Sites, select.Autonomous DEMSettingsRemote Sites Agent Management
- Select how you want to upgrade the agent inUpgrade Options:
- Upgrade—Displays the current version and the new version available for upgrade and allows you to manuallyStart Upgradefor all online endpoint or Remote Site agents. After you upgrade the agents or remote sites, the button will gray out and remain grayed out until a new agent or remote site version is available (though agents will continue to be upgraded as they come online). With this option, you will need to repeat this upgrade process each time you want a new version that is available.
- Auto Upgrade—Select this option to automatically upgrade theAutonomous DEMagent whenever a new version is available. If you enable this option, the option to manually upgrade the agents is no longer available. However, you can disable Auto Upgrade at any time and go back to upgrading the agents manually.
After you select an upgrade option, theAutonomous DEMservice will immediately upgrade all online agents, and initiate the upgrade for the remaining agents or sites when they next come online. End users will be notified when the ADEM agent is upgraded.