View the details for a specific meeting that you select in the user's
calendar.
This tab is selected by default when you select
Zoom Performance
Analysis. The data shown here is for a specific meeting that you select
in the calendar view of the
Zoom Application Experience widget.
It displays the meeting details as well as a list of issues with their root causes that
might have impacted the call performance for each minute broken down by Audio, Video,
and Screen Sharing minutes. It shows you the network performance metrics for each of the
three Zoom call aspects (Audio, Video, Screen Sharing) separately. Notable among the
details are:
- Host Data Center - the name of the data center that the
participant's host was connected to during the meeting.
- Participant Count - the total number of participants who
attended the meeting. It can include people outside the user's organization who
attended the call.
- Participant Join Time/Leave Time - the Zoom user's first
join and last leave time If the user joins and leaves the same meeting more than
once, the total duration may vary slightly than what is displayed here based on
the join and leave timestamps. The duration in between leaving the meeting and
rejoining is not counted.
- Total Duration - this field represents the actual number
of minutes that the user was on the call. For example, if the meeting ran for an
hour but the user attended only 10 minutes of that hour, the call duration
displayed here will be 10 minutes.
- Issue List - The issue list contains the root cause for each minute of poor call
performance. The timestamp below the cause tells you the exact time when the
issue occurred.