Open the Application Experience UI
Learn how to open the Application Experience user interface when you receive a
notification informing you of possible application experience degradation.
| Where Can I Use
This? | What Do I Need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
|
- Prisma Access license
- ADEM or Strata Cloud Manager Pro
license
- GlobalProtect or Prisma Access Agent license
|
If the users have not received a notification, they can still check for CPU,
memory, WiFi, and internet connectivity issues that may impact their applications'
performance by opening the Access Experience UI directly. To do
so:
On Macintosh:
Use one of the following methods:
(
Prisma Access Agent 25.3.1 and higher) Click the Access Experience icon
in Prisma Access Agent to open the
Access Experience app.
In Prisma Access Agent versions below 25.3.1, you can
find the Access
Experience app in the menu bar.
(GlobalProtect) Click the Access Experience menu bar item.
Open the app from the folder in Finder.
Use Spotlight to find the Access Experience app and double-click it. The
Access Experience UI will open.
On Windows:
Use one of the following methods:
