Autonomous DEM
Addressed Issues—Autonomous DEM
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Addressed Issues—Autonomous DEM
Autonomous DEM
The following issues have been addressed.
Where Can I Use This? | What Do I Need? |
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Autonomous DEM Addressed Issues—June 2024
ID | Description |
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DEM-7456 | Fixed an issue where, if the ADEM agent in Windows had been
upgraded manually to a higher version that was not available on
the portal, it would attempt to install the lower version. |
DEM-7327 | Fixed an issue where the Windows agent wasn't getting a custom
appcast for a subtenant ID. |
DEM-6869 | Fixed an issue where Local Network Details, Public IP, WLAN, and
OS information under the Device Details
section of the UI did not change based on the experience shown
on the graph. With this fix, Device
Details change based on the experience shown on
the graph.To gain insight into the application experience of individual
users, customers can navigate to Insights Users Application
Experience Trend , allowing them to observe the
experience over a selected time range depicted in a time series
graph. Users can click on any point of the trend to view trends,
path visualization, and session experience at that point in time
in the Device Details section.![]() ![]() |
Autonomous DEM Addressed Issues—May 2024
ID | Description |
---|---|
DEM-7243 | Fixed an issue where ICMP sockets were not being cleaned up
correctly. |
DEM-6626 | Fixed an issue where some users see an inconsistent experience
score graph in the ADEM UI. |
DEM-6680 | Fixed an issue where the code incorrectly destroys the
pbHashObject parameter before destroying the
phHash handle, which causes crashes to occur
randomly. |
DEM-6824 | Fixed an issue where ADEM user data was missing under the
Experience > Application experience trend in Strata Cloud Manager
after the device recovers from sleep. |
Autonomous DEM Addressed Issues—February 2024
ID | Description |
---|---|
DEM-6097 | The Curl version used by ADEM has been upgraded to version
8.4 |
Autonomous DEM Addressed Issues—January 2024
ID | Description |
---|---|
DEM-4416 | The creation method for ADEM user _panwdem on macOS has been
altered to be more secure for MacOS 11 and greater. For the fix to
work, either this must be the first ever installation of ADEM on the
device or the previous _panwdem user created on the device needs to
be deleted. |
DEM-5967 | Fixed an issue where an ADEM agent crashed on machines where
Windows operating system's WMI infrastructure was
malfunctioning. |
DEM-6087 | The design of ping result selection for polls has been modified
based on the result timestamp to minimize potential missing ping
results and gaps. |
Autonomous DEM Addressed Issues—October 2023
ID | Description |
---|---|
DEM-5767 | When entering your login credentials in
GlobalProtect, regardless of the username format you use, (for
example, username, domain\username, or username@domain) ADEM will
identify it as a single user and consume only one license. |
DEM-5578 | ADEM license gets freed up within 24 hours for users
who do not have any devices registered under their name. |
Autonomous DEM Addressed Issues—August 2023
ID | Description |
---|---|
DEM-2255 | The ADEM agents have better error handling now since
common cases of failures are now better detected and
monitored. |
DEM-3963 (Mac OS) DEM-3911 DEM-3996
(Windows) | The internet connection test can now be configured to
test multiple targets instead of just the GlobalProtect
gateway. |
DEM-4420 | The ADEM agent will now import client certificates to
the system stores to enable full native Schannel and TLS
support. |
DEM-4718 (Mac OS) dEM-4719 (Windows) | In addition to the application name, the application
test name is now displayed in the results of the application
tests. |
DEM-4726 | The amount of time the agent takes to wait to
download the installation package for new ADEM versions is now
configurable. |
DEM-4786 | The “pre-logon” no longer displays as a username in
the UI. |
DEM-4866 (Mac OS) DEM-4867 (Windows) | You can now explicitly configure the ADEM portal URL.
This is primarily for FedRAMP environments. |
DEM-5159 | The Self-Serve feature now has a separate on-demand
installer. If self-service is enabled on the portal, self-service
cab file will be auto downloaded and installed as part of DEM
upgrade process. If disabled, the feature will be
uninstalled. |
DEM-5536 | Upgrading a subtenant that belongs to a region other
than the region in which the tenant belongs, for example upgrading a
US subtenant from Europe, results in an endless re-register
loop. |
Autonomous DEM Addressed Issues—January 2023
ID | Description |
---|---|
ADI-16562 | When logged in with ADEM Tier 1 Support role on Panorama, you
now have access only to the ADEM dashboards. The
Manage option is no longer
visible. |
DEM-3812 | If you stop monitoring a user (disable the tests that are
running on the user) for whom Self-Serve is already enabled,
Self-Serve is now disabled immediately. Administrators do
not need to manually disable Self-Serve for such users. |
DEM-137 | The license usage count that displays on Settings License Details |
Autonomous DEM Addressed Issues—September 2022
ID | Description |
---|---|
DEM-3094 | When you update an existing Mobile User
group on the firewall by adding or removing users to the group,
your changes get updated in Panorama now. |
DEM-2813 | Results from traceroute tests that take
more than 5 minutes to process are now visible in the UI for the
polling interval. |
DEM-2812 | When you switch back to an ADEM enabled
GP portal after upgrading your ADEM agent and then switchingto an
ADEM disabled GP portal, the upgraded ADEM agent gets reinstalled
now. |
DEM-2762 | Navigating to the Users List page by
clicking the link for a user on the Application details
page, now retains the filter that you had applied in the Application details
page. |
DEM-2760 | Any filter that is applied on a details
page (for example, User details page), now
displays the filtered data correctly after you navigate to another
page (for example, the Summary page) from
the left navigation menu and return to the details page. |
DEM-238 | If you have enabled SSL Decryption on Prisma Access, the endpoint agent cannot register to the
Autonomous DEM portal successfully. To enable the endpoint
agent to successfully connect and communicate with the ADEM
portal, you must add the FDQN to an allow list. Note that
the allow list is required only for endpoint agent and ADEM
connectivity and is not required for synthetic tests;
synthetic tests comply with the SSL Decryption policy. You
must add a policy rule with no decrypt for the DEM Portal FQDNs
listed below so that the endpoint agent can register with the portal.
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Autonomous DEM Addressed Issues—August 2022
ID | Description |
---|---|
DEM-3301 | The Device Group filters return the correct
results for both Mobile Users and Remote Networks. |
DEM-3270 | The target application entity for an app
test will now include the path attribute. |
DEM-2983 | The ADEM portal has been configured to omit
displaying devices that have not connected to the ADEM server for
the last 30 days. |
DEM-2909 | Monitored Mobile User Devices table now
displays the complete data for all users regardless of the time
range or and the number of users you select. |
DEM-2741 | When creating a new application test or
modifying an existing test, the advance options saving headers
are now displayed in the UI. |
DEM-2228 | The path to the Remote Network gets truncated
if it does not fit in the tile. Hover over the name to display the
full string. |
DEM-779 | Regardless of the number of destinations
configured for an application test, the Applications Test Settings
screen displays all of them in a legible format. |
DEM-768 | Resizing your browser window adjusts the
column width of tables accordingly. |
Autonomous DEM Addressed Issues—June 2022
ID | Description |
---|---|
DEM-3038 | Application dashboard now promptly populates
applications and experience scores in multi-tenant deployments. |
DEM-3031 | The Search function in ADEM has been improved to return more complete results. |
DEM-2213 | Modifying ADEM tests no longer results in
a 5-minute data gap. |