Using the Application Experience UI
Learn how to navigate the Application Experience user interface.
Where Can I Use
This? | What Do I Need? |
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
|
- Prisma Access license
- ADEM or Strata Cloud Manager Pro
license
|
The Application Experience User
Interface (UI) displays detailed information about performance issues
that may be impacting a user’s applications. It also offers recommendations
for resolving the underlying performance issues.
Users can open this application window by
clicking on an associated notification or
directly to see the status
of their device, and WiFi or internet connection.
When the users open the Application
Experience UI by clicking on the notification, it displays
information that is specific to their notification. When they open
it directly, it will display the current state of your Device, WiFi,
and Internet connectivity.
The notifications get categorized by their source.
Device
WiFi
Poor WiFi quality
Disconnected WiFi
WiFi Network Switching
Internet
Click Device, WiFi,
or Internet in the left panel to display
the current performance of that segment.
Clicking Learn More will open a time series
chart with historical information about the performance of the selected
segment for the last 3 hours.
The time series chart under Learn More shows
the following:
The slider bar placed at the right end of the chart is
set by default to the current time. To move the slider bar, click
on the timestamp you want to examine. Depending on where you mouse
over and click in the chart, you can view the status and recommendation
that was indicated at that specific time. Click anywhere within
the Learn More section to bring the sider
to the current status (at the end of the chart).
The trend lines in the chart may display one or more red
dots, which indicate that a notification was sent to the user at that
moment in time where the dot appears.
For Device notifications, you can
filter the CPU and memory data by selecting only the check box(es)
for the data that you wish to display.
You can visually identify the areas where there is a problem.
The Device, WiFi and Internet buttons
in the left pane include a colored dot to indicate the health of
each segment. A green dot indicates that the health of the segment
is good or excellent. A yellow dot indicates that the quality of
WiFi signal strength is fair. A red dot include a colored dot to
indicate the health of each segment.