| Where Can I Use
This? | What Do I Need? |
|---|
- Prisma Access (Managed by Strata Cloud Manager)
- Prisma Access (Managed by Panorama)
|
- Prisma Access license
- ADEM or Strata Cloud Manager Pro
license
- GlobalProtect or Prisma Access Agent license
|
You have the option to enable or disable the
notifications sent to your users’ device. When enabled, the notifications
pop up on the screen and display for 5 seconds.
On MacOS,
the first time an application attempts to display a notification
the operating system will ask the user for permission to do so,
if they select No, this disables notifications for this app in system
settings. The user can enable the notification at any time later
on. On Windows, the notifications are enabled by default. Users
can enable/disable notifications in their system Settings. On Macintosh,
notifications are disabled by default.
On Macintosh, when enabling Self Serve notifications for a user, the Notification & Focus
window automatically pops up. Select GlobalProtect Autonomous DEM and make sure that the Allow Notifications
option in the settings are turned on.
Make sure that you whitelist the following processes on your EDR deployments before you enable
ADEM End User Coaching:
On Windows:
C:\Program
Files\Palo Alto Networks\DEM\deployment\DEMAnalyticsProcess.exe
C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEMSelfServe.exe
C:\Program Files\Palo Alto Networks\DEM\deployment\GlobalProtectAutonomousDEM.exe
On
Macintosh:
/Applications/GlobalProtect Autonomous DEM.app/Contents/Services/DemAnalyticsService.xpc/Contents/MacOS/DemAnalyticsService
/Applications/GlobalProtect Autonomous DEM.app/Contents/Services/DemUserProxyService.xpc/Contents/MacOS/DemUserProxyService
/Applications/GlobalProtect Autonomous DEM.app/Contents/Library/GlobalProtect Autonomous DEM Menu.app/Contents/MacOS/GlobalProtect Autonomous DEM Menu
/Applications/GlobalProtect Autonomous DEM.app/Contents/MacOS/GlobalProtect Autonomous DEM
To enable or disable the feature:
