Poor WiFi Connection
WiFi allows your computers and mobile
devices such as smart phones or smart watches to connect to the
internet without a wire. Your device connects to a WiFi router which
in turn connects your home network to the internet. Since WiFi signals
are transmitted through the air, when you are closer to your WiFi router,
the signal is stronger. The further your device moves from the WiFi
router, the weaker your signal strength gets. This results in a
poor WiFi connection. WiFi signals have trouble with the same physical
barriers that might stop a sound wave, for example, corners or concrete
walls. There is also a limit to how much information can be transmitted
through WiFi. If someone else in your house is doing very bandwidth-intensive
activities like gaming, this may crowd out your application traffic
and slow down your network.
A WiFi router connects to a WiFi network with a unique name.
So, when you say that you are connected to a WiFi, you are essentially
saying that you are connected to a WiFi network with a specific
unique name.
By default, he WiFi signal strength threshold is set to 48%.
If your WiFi signal strength drops to or below 48%, your device
performance drops and you receive the following notification on
your device.
Notification Text | What it means | Suggested remediation |
Your WiFi quality is poor, which may impact
application performance. Try moving closer to your WiFi router. | You may be too far away from your WiFi
router. There may be physical barriers between you and the WiFi Router You may be congesting the WiFi network with activities such
as streaming, gaming, or running applications that take up too much
bandwidth.
| |
If you click on the notification, the Application
Experience UI opens. It provides details about the notification
along with some suggestions to fix the stated problem.
The Learn More link opens a time series
historical chart displaying the status of your WiFi signal strength
during the last 3 hours. A slider bar placed at the right end of
the chart by default shows you the most recent status. Move your
mouse sideways on the chart across various points in time, to understand the
historical status of the active area. Depending on where you mouse
over and click in the chart, you can view the status and recommendation
that was indicated at that specific time within the 3-hour window.
The red dots indicate that a notification was sent to your device
at that time where the dot appears.
Even though your WiFi signal strength may be poor, your device
may still be connected to the internet. The color of the dot next
to Internet in the left pane is indicative
of the internet connection status. A green dot indicates that your
device is connected to the internet. A red dot indicates that you
are disconnected from the internet.
To check for historical data indicating if/when the internet
was down and a notification was sent to you in the past 3-hour window,
click Learn More. If there is a red dot on
the chart, it indicates that a Disconnected Internet notification
was sent at the time where the red dot appears.