Cloud NGFW Incidents in Strata Cloud Manager
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Cloud NGFW for AWS

Cloud NGFW Incidents in Strata Cloud Manager

Table of Contents

Cloud NGFW Incidents in Strata Cloud Manager

Learn which Cloud NGFW for AWS incidents Strata Cloud Manager raises when your resources approach their configuration capacity limits.
Where Can I Use This?What Do I Need?
  • Cloud NGFW for AWS
  • Cloud NGFW subscription
  • Palo Alto Networks Customer Support Account (CSP)
  • AWS Marketplace account
  • One of the following licenses:
    • AIOps for NGFW Free or AIOps for NGFW Premium
    • Strata Cloud Manager Essentials
    • Strata Cloud Manager Pro
The Unified Incident Framework in Strata Cloud Manager shows the CNGFW incidents alongside incidents from your other NGFWs, Prisma® Access, and other Palo Alto Networks products, so you can track, prioritize, and resolve them in one place.
An incident is a current or emerging degradation in availability, security posture, or performance that requires your action. Each incident includes its severity, priority, and state, the impacted Cloud NGFW resource, remediation recommendations, and a history of activity. You can filter incidents by product or by incident code, acknowledge them, add comments, and clear them manually.
Strata Cloud Manager supports the following Cloud NGFW incidents:
  • Approaching Max Capacity - Address Objects
  • Approaching Max Capacity - Address Groups
  • Approaching Max Capacity - Security Policies
  • Approaching Max Capacity - Service Objects
  • Config Memory Usage Approaching Max Limits
  • URLs or IPs with EDLs Approaching Max Limits on Resource
The Cloud NGFW Incidents Reference lists the exact raise and clear conditions for each incident, and the Strata Cloud Manager Incidents documentation describes how to filter, acknowledge, and clear incidents.