Cloud NGFW Incidents in Strata Cloud Manager
Learn which Cloud NGFW for Azure incidents Strata Cloud Manager raises when your
resources approach their configuration capacity limits.
| Where Can I Use This? | What Do I Need? |
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- Cloud NGFW subscription
- Palo Alto Networks Customer Support Portal account
- Azure Marketplace subscription
- One of the following licenses:
- AIOps for NGFW Free or AIOps for NGFW Premium
- Strata Cloud Manager Essentials
- Strata Cloud Manager Pro
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The Unified Incident Framework in Strata Cloud Manager shows the CNGFW incidents
alongside incidents from your other NGFWs, Prisma® Access, and other Palo Alto Networks
products, so you can track, prioritize, and resolve them in one place.
An incident is a current or emerging degradation in availability, security posture, or
performance that requires your action. Each incident includes its severity, priority,
and state, the impacted Cloud NGFW resource, remediation recommendations, and a history
of activity. You can filter incidents by product or by incident code, acknowledge them,
add comments, and clear them manually.
Strata Cloud Manager supports the following Cloud NGFW incidents:
- Approaching Max Capacity - Address Objects
- Approaching Max Capacity - Address Groups
- Approaching Max Capacity - Security Policies
- Approaching Max Capacity - Service Objects
- Config Memory Usage Approaching Max Limits
- URLs or IPs with EDLs Approaching Max Limits on Resource
The
Cloud NGFW Incidents Reference lists the exact
raise and clear conditions for each incident, and the Strata Cloud Manager
Incidents documentation describes how to
filter, acknowledge, and clear incidents.