: Remove Device Associations
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Remove Device Associations

Table of Contents

Remove
Device Associations

Remove
Device Associations
if you are retiring or returning a device, or associating it with another tenant.
You may want to remove device associations if, for example, you are retiring or returning a firewall or Panorama appliance, or if you want to associate it with another tenant service group (TSG).
Disassociating an app removes the product license from the device. This removes all associated device telemetry and deletes the device configuration and licenses. You should do this when retiring a device or moving the device to a different tenant.
If you are trying to convert a trial license to production, convert the license instead of disassociating.
  1. Navigate to
    Device Associations
    .
    1. Log in to the hub using your Palo Alto Networks CSP credentials.
    2. Select
      Common Services
      Device Associations
      .
  2. Remove app associations.
    If you want to remove a firewall or Panorama appliance from your TSG, you must first remove any associated apps.
    1. Select the firewalls or Panorama appliances whose apps you want to disassociate.
    2. Select
      Remove Associations
      Remove app association
      .
    3. Select the apps you want to remove and
      Remove Associations
      .
  3. Remove a tenant association.
    You can remove tenant associations only from devices that have no app associations. If the device is associated with an app, remove the app association before proceeding.
    1. Select the firewalls or Panorama appliances that you want to remove from your tenant.
    2. Select
      Remove Associations
      Remove tenant association
      .
    3. Confirm that you want to proceed and
      Remove
      .
  4. If you are removing a firewall or Panorama appliance to add it to a new TSG, associate it with the new TSG.

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