: Terminal Server (TS) Agent
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Terminal Server (TS) Agent

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Terminal Server (TS) Agent

Review support information about the Terminal Server (TS) agent and where you can install the agent.
You install the Terminal Server (TS) agent on a domain server that is running a supported operating system (OS) and then report username-to-port mapping information to PAN-OS® firewalls.

Where Can I Install the Terminal Server (TS) Agent?

The following table shows the operating systems on which you can install each release of the Terminal Server (TS) agent.
For optimal configuration, install the TS agent version that matches the PAN-OS version running on your firewall. If there is not a TS agent version that matches your PAN-OS version, install the latest version that is closest to the PAN-OS version.
Operating System
TS Agent 9.1
TS Agent 10.1
TS Agent 10.2
TS Agent 11.0
Windows Server 2022
9.1.4 & later
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows 11 Enterprise Multi-session
9.1.4 & later
Windows 10 Enterprise Multi-session
9.1.1 & later
Citrix Metaframe Presentation Server 4.x
Citrix XenApp 5.x
Citrix XenApp 6.x
Citrix XenApp 7.x

How Many TS Agents Does My Firewall Support?

The following table shows how many Terminal Server (TS) agents each hardware-based and VM-Series firewall supports. To confirm which PAN-OS® releases are supported on your firewall, review the Supported PAN-OS releases for each model.
For optimal configuration, install the TS agent version that matches the PAN-OS version running on the firewall. If there is not a TS agent version that matches the PAN-OS version, install the latest version that is closest to the PAN-OS version.
PAN-OS 9.1
PAN-OS 10.1
PAN-OS 10.2
PAN-OS 11.0
Hardware Firewalls
2,000
2,000
2,000
2,000
2,500
2,500
2,500
2,500
2,500
2,500
2,500
2,500
400
400
2,500
2,500
2,500
2,500
2,000
2,000
400
400
2,000
2,000
2,000
2,000
400
400
1,000
1,000
1,000
1,000
1,000
1,000
1,000
400
400
400
800
800
800
800
400
400
10.1.2 & later
400
400
400
400
400
400
400
400
400
VM-Series Firewalls
2,500
2,500
2,500
2,500
2,000
2,000
2,000
2,000
400
400
400
400
400
400
400
400
400
400
400
400

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