Alerts
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Next-Generation Firewall

Alerts

Table of Contents

Alerts

Learn about alerts that help you keep informed about changes in your deployment so that you can investigate them and take preventive actions if necessary.
Where Can I Use This?
What Do I Need?
  • NGFW (Cloud Managed)
  • NGFW (PAN-OS or Panorama Managed)
  • VM-Series, funded with Software NGFW Credits
  • AIOps for NGFW Free (use the AIOps for NGFW Free app)
    or
  • AIOps for NGFW Premium license (use the Strata Cloud Manager app)
To help you maintain the ongoing health of your devices and avoid business-disrupting incidents,
AIOps for NGFW
generates alerts based on one or more issues that it has detected with your firewall deployment. These issues, or events, are triggered in one of three ways:
  • When a metric changes significantly
  • When a previously generated event changes
  • When the user or system performs an action, such as acknowledging or closing an alert
An alert indicates a specific problem (degradation or loss of firewall functionality) that needs to be addressed. Alerts can also be generated based on correlation or aggregation across multiple events. This aggregation of events into a single alert helps triage, streamline alert hand-off between teams, centralize critical information, and reduce notification fatigue.
Alerts fall into different categories depending on the metric with which they are associated. You can use alert categories to specify the kinds of alerts for which you receive notifications. For example, Hardware, Config limits, Resource limits, Dynamic content, and PAN-OS & Subscriptions.
From
Incidents & Alerts
NGFW
All Alerts
, you can view and manage all of the alerts generated for your deployment. In
Notification Rules
, you can configure notification rules that specify when and how you would like to be notified when events trigger an alert.

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