Manage Alerts
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Next-Generation Firewall

Manage Alerts

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Manage Alerts

Learn how to manage the AIOps for NGFW alerts.
Where Can I Use This?
What Do I Need?
  • NGFW (Cloud Managed)
  • NGFW (PAN-OS or Panorama Managed)
  • VM-Series, funded with Software NGFW Credits
  • AIOps for NGFW Free (use the AIOps for NGFW Free app)
    or
  • AIOps for NGFW Premium license (use the Strata Cloud Manager app)
You can view the following data under
All Alerts
:
Overview
Click
Overview
at top right-side to view an overview of all alerts across your network.
Alert Trend
The chart shows the active alerts in your deployment for the selected time period. Hover your cursor over the trend line to view the number of alerts raised and cleared at a specific point of time.
Total alerts
Total number of alerts categorized as Critical, Warning, and Informational.
Alerts by Status
View alerts according to their status. Click the number link to view the alerts corresponding to their status.
Alerts by Priority
View alerts according to their priority. Click the number link to view the alerts corresponding to their priority.
Most Recent Alerts
View your most recent alerts across your network sorted based on the priority. Click an alert to view details about it. You can also change the priority of an alert.
List View
Click
List View
at top-right side to view a list of all alerts across your network. In this page, you can:
  • Expand an alert to view its description and impact.
  • Under
    Actions
    , you can perform the following actions:
    • Assign
      an alert to yourself, that is, the current logged-in user only.
    • Change Priority
      of an alert or select
      Not Set
      to remove the priority.
    • Acknowledge
      an alert by selecting
      Yes
      , which confirms you have seen the alert.
    • Suppress
      sets an alert to an Operational Status of "On Hold", when you do not plan on resolving it actively.
    • Add Comment
      for an alert.
  • Filter incidents according to date, severity, category, operational status, priority, assigned to, alert name, and hostname.

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