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    Compatibility Matrix

    User-ID Agent

    Table of Contents

    User-ID Agent

    Where can I install the User-ID™ agent, which servers can it monitor, and where can I install the User-ID Credential service?
    You install the User-ID™ agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers.

    Where Can I Install the User-ID Agent?

    The following table shows the operating systems on which you can install each release of the Windows-based User-ID™ agent. The system must also meet the minimum requirements (see the User-ID agent release notes).
    Operating System
    User-ID Agent 10.1
    User-ID Agent 10.2
    User-ID Agent 11.0
    		User-ID Agent 11.1.0User-ID Agent 11.1.1User-ID Agent 11.1.2
    Windows Server 2025
    —
    —
    —
    —
    √
    √
    Windows Server 2022
    √
    √
    √
    √
    √
    √
    Windows Server 2019
    √
    √
    √
    √
    √
    √
    Windows Server 2016
    √
    √
    √
    —
    —
    —
    Windows Server 2012 and 2012 R2
    √
    √
    √
    —
    —
    —

    Which Servers Can the User-ID Agent Monitor?

    The following are the exchange and directory servers you can monitor with the PAN-OS® integrated and Windows-based User-ID™ agents:
    You can install only specific releases of the Windows-based User-ID agent on supported Microsoft Windows servers.
    ServerVersions Supported
    Microsoft Exchange Server
    • 2019—Only with Windows User-ID agent 9.0.2 and later releases or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.1 (all releases)
      • PAN-OS 11.0 (all releases)
      • PAN-OS 10.2 (all releases)
      • PAN-OS 10.1 (all releases)
      • PAN-OS 9.1 (all releases)
    • 2016—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.1 (all releases)
      • PAN-OS 11.0 (all releases)
      • PAN-OS 10.2 (all releases)
      • PAN-OS 10.1 (all releases)
      • PAN-OS 9.1 (all releases)
    • 2013
    Microsoft Windows Server
    • 2025—Only with the Windows User-ID agent 11.1.1 release or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.1.1 (all releases)
    • 2022—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.1 (all releases)
      • PAN-OS 11.0 (all releases)
      • PAN-OS 10.2.1 and later PAN-OS 10.2 releases
      • PAN-OS 10.1.1 and later PAN-OS 10.1 releases
      • PAN-OS 9.1.4 and later PAN-OS 9.1 releases
    • 2019—Only with Windows User-ID agent 9.1 and later versions or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.1 (all releases)
      • PAN-OS 11.0 (all releases)
      • PAN-OS 10.2 (all releases)
      • PAN-OS 10.1 (all releases)
      • PAN-OS 9.1 (all releases)
    • 2016—Only with Windows User-ID agent or with PAN-OS integrated User-ID agents running the following PAN-OS releases:
      • PAN-OS 12.2 (all releases)
      • PAN-OS 12.1 (all releases)
      • PAN-OS 11.2 (all releases)
      • PAN-OS 11.0 (all releases)
      • PAN-OS 10.2 (all releases)
      • PAN-OS 10.1 (all releases)
      • PAN-OS 9.1 (all releases)
    • 2012 and 2012 R2
    Novell eDirectory Server
    8.8

    Where Can I Install the User-ID Credential Service?

    The following table shows the Read-Only Domain Controller (RODC) on which you can install each release of the Windows User-ID™ agent with the User-ID credential service to detect credential submissions. The credential service is an add-on for the Windows User-ID agent; you must install the add-on separately.
    ServerPAN-OS Version SupportedWindows User-ID Agent Version Supported
    Windows Server 2025
    • 12.2
    • 12.1
    • 11.2
    • 11.1
    • 11.1.1 and later versions
    Windows Server 2022
    • 12.2
    • 12.1
    • 11.2
    • 11.1
    • 11.0
    • 11.1
    • 11.0
    Windows Server 2019
    • 12.2
    • 12.1
    • 11.2
    • 11.1
    • 11.0
    • 10.2.3
    • 10.1.11
    • 10.0.11-h1*
    • 10.1.7
    • 9.1.15
    • 11.1
    • 11.0
    • 10.2.1
    • 10.1.2
    • 10.1.1
    • 9.1.4

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