Regional Service Domains
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Regional Service Domains

Table of Contents
Where Can I Use This?What Do I Need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • NGFW (Managed by Strata Cloud Manager)
  • NGFW (Managed by PAN-OS or Panorama)
  • VM-Series
  • CN-Series
  • Advanced DNS Security License (for enhanced feature support) or DNS Security License
  • Advanced Threat Prevention or Threat Prevention License
Palo Alto Networks maintains a network of global and regional domains that provide service for DNS Security and Advanced DNS Security operations. These service domains operate real-time DNS request analyzers, access to the DNS signature database and provide advanced cloud-dependent functionality. By default, DNS Security and Advanced DNS Security connects to the global service domains (dns.service.paloaltonetworks.com and adv-dns.service.paloaltonetworks.com,respectively), which then automatically redirect to the regional domain that is closest to the network security platform location.

Advanced DNS Security Regional Service Domains

You can manually specify the server used to facilitate Advanced DNS Security queries. While Palo Alto Networks recommends using the default global service domain, you can override the selected server if you encounter higher than expected latency or other service-related issues.
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  • NGFW (PAN-OS 11.2 and later)
  • Strata Cloud Manager
This setting does not impact how standard DNS Security queries are handled.
The following table lists the service domains used by Advanced DNS Security:
Location
URL
Cape Town, South Africa
dns-za.service.paloaltonetworks.com
Bahrain
dns-bh.service.paloaltonetworks.com
Paris, France
dns-fr.service.paloaltonetworks.com
Tokyo, Japan
dns-jp.service.paloaltonetworks.com
Singapore
dns-sg.service.paloaltonetworks.com
Sydney, Australia
dns-au.service.paloaltonetworks.com
London, England
dns-uk.service.paloaltonetworks.com
Frankfurt, Germany
dns-de.service.paloaltonetworks.com
Eemshaven, Netherlands
dns-nl.service.paloaltonetworks.com
Council Bluffs, Iowa, USA
dns-us-ia.service.paloaltonetworks.com
Ashburn, Northern Virginia, USA
dns-us-va.service.paloaltonetworks.com
The Dalles, Oregon, USA
dns-us-or.service.paloaltonetworks.com
Montreal, Quebec, Canada
dns-ca.service.paloaltonetworks.com
Osasco, São Paulo, Brazil
dns-br.service.paloaltonetworks.com
Los Angeles, California, USA
dns-us-ca.service.paloaltonetworks.com
Hong Kong
dns-hk.service.paloaltonetworks.com
Mumbai, India
dns-in.service.paloaltonetworks.com
Tel Aviv, Israel
dns-il.service.paloaltonetworks.com
Seoul, South Korea
dns-kr.service.paloaltonetworks.com