Go to Autonomous DEM in Prisma Access

Table of Contents

Enable ADEM in Cloud Managed Prisma Access for Remote Sites

Go to Autonomous DEM in Prisma Access

Learn how to access the Autonomous DEM functionality available within Prisma Access.

Where Can I Use This?	What Do I Need?
Prisma Access (Managed by Strata Cloud Manager) Prisma Access (Managed by Panorama) Strata Cloud Manager	Prisma Access license Autonomous DEM license

The hub is a single place where you can access the Palo Alto Networks cloud services and apps for your organization. From the Prisma Access app on the hub, you can select Autonomous DEM to monitor the digital experience across your SASE environment and use the metrics to identify users, remote sites, or applications that are experiencing a degradation and pinpoint the cause. To access Autonomous DEM you must have an active Prisma Access for Mobile Users license or a Prisma Access for Remote Networks license as well as an Autonomous DEM license.

Prisma Access is being transitioned to the Prisma SASE Platform to provide these benefits. As a part of this transition, you may experience a difference in the steps to access Prisma Access. Refer to Transition to the Prisma SASE Platform for further details on the changes to expect.

To log in to the hub, and get to Prisma Access:

To go to Autonomous DEM from the Prisma Access app on the hub:
1. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
2. Launch the Prisma Access app.
To go to Autonomous DEM from Panorama:
Select PanoramaCloud ServicesInsights And Autonomous DEM to launch the Prisma Access app on the hub.
From the Prisma Access app, select Autonomous DEM.
If you have activated your Autonomous DEM license, you will be able start monitoring the digital experience of your SASE users. If you have not yet activated your license, the ADEM functionality will be locked.