Known Issues
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GlobalProtect

Known Issues

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Known Issues

See the list of the known issues in GlobalProtect app 6.1.
The following table lists the known issues in GlobalProtect app 6.1 for Windows, Windows UWP, Linux, iOS, Android, and macOS.
Issue
Description
GPC-24536
On Android endpoints, when the GlobalProtect app is installed with Always-On mode, the OS often terminates the app process to reclaim system resources when the network is lost. This action prevents the app from automatically reconnecting when network connectivity is restored.
Workaround: user must manually connect the GlobalProtect app.
GPC-19499
On Linux endpoints, the Firefox browser stops working when you try to connect the GlobalProtect app with the SAML default browser.
GPC-17099
When the GlobalProtect app for Windows is upgraded to version 6.1.1, devices with Driver Verifier enabled and configured to monitor the PAN virtual adapter driver (pangpd.sys) display the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.
GPC-15969
On Windows endpoints, the GlobalProtect app sometimes fails to send the Diagnostic report when the end user uses the option to Report an Issue. The Troubleshooting logs are sent successfully.
GPC-16570
When using the embedded browser for SAML authentication with the GlobalProtect app for Linux while installed on operating systems using OpenSSL 3 as the system version and using a portal or gateway running PAN-OS 10.2 or earlier versions, authentication does not work as expected.
Workaround: Use the default system browser for SAML authentication.