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    GlobalProtect App 6.2.8-h5 (6.2.8-c416) Windows and macOS Known Issues
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    6. GlobalProtect App 6.2.8-h5 (6.2.8-c416) Windows and macOS Known Issues
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    GlobalProtect

    GlobalProtect App 6.2.8-h5 (6.2.8-c416) Windows and macOS Known Issues

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    GlobalProtect App 6.2.8-h5 (6.2.8-c416) Windows and macOS Known Issues

    GlobalProtect App 6.2.8-h5 (6.2.8-c416) Windows and macOS Known Issues
    The following table lists the known issues in GlobalProtect app 6.2.8-h5 (6.2.8-c416) Windows and macOS.
    Issue
    Description
    GPC-24842
    (macOS only) GlobalProtect crashes when you click Change Portal on setups that include two or more portal entries and have a preferred gateway marked. This issue can corrupt the NSUserDefaults plist file leading to subsequent crashes.
    Workaround: Do one of the following:
    • Reinstall GlobalProtect.
    • Remove the corrupted plist file located at ~/Library/Preferences/com.paloaltonetworks.GlobalProtect.client.plist.
    • Remove portal entries only from the plist file using the following steps:
      1. $ launchctl unload -S Aqua /Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
      2. $ defaults delete com.paloaltonetworks.GlobalProtect.client PanPortalList
      3. killall cfprefsd
      4. launchctl load -S Aqua /Library/LaunchAgents/com.paloaltonetworks.gp.pangpa.plist
    GPC-23149Connection via captive portal does not work in agent proxy mode when the captive portal is hosted on a non-local network.
    GPC-21694
    When the GlobalProtect app is installed on Windows, a Microsoft Defender SmartScreen warning is displayed:.
    Workaround:Click More Info and then click Run to proceed with the installation.
    GPC-21558
    When the GlobalProtect app is installed on devices running on macOS and the end user enable or disable the system extensions, the GlobalProtect Enforcer feature is not working as expected.
    GPC-20840Loading content or text on the SAML embedded browser can take longer than usual. This does not impact authentication.
    GPC-17820
    Firefox is not supported for proxied traffic in Tunnel and Proxy mode or proxy mode.
    GPC-17727
    When the GlobalProtect app is connected in Tunnel and Proxy mode or proxy mode, SSH traffic cannot be sent over the proxy.
    GPC-17513
    When GlobalProtect is configured in Tunnel and Proxy mode or proxy mode, if the admin-defined PAC file has an HTTP URL, the GlobalProtect app will not download the PAC content.
    GPC-17447
    		When the GlobalProtect app is configured in Tunnel and Proxy mode, SSL VPN establishment over the proxy doesn't work.
    GPC-17663
    		In Tunnel and Proxy mode, the GlobalProtect agent tunnel does not work seamlessly when the GlobalProtect app and the third-party VPN are configured to use overlapping IP subnets.
    Workaround: Use GlobalProtect in proxy mode for better compatibility with third-party VPNs.
    GPC-17555
    In Tunnel and Proxy mode, the GlobalProtect agent tunnel on macOS does not coexist well with Cisco Anyconnect VPN due to an IP forwarding table issue.
    Workaround: Use GlobalProtect in proxy mode for better compatibility with third-party VPNs.
    GPC-17854
    The GlobalProtect app does not prompt the users to extend the login lifetime user session when the device woke up from sleep or hibernation mode.

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