GlobalProtect 6.3.3-h12 (6.3.3-c1046) Windows and macOS Known Issues

Table of Contents

The following table lists the issues addressed in GlobalProtect app 6.3.3-h12 (6.3.3-c1046) Windows and macOS.

Issue ID	Description
GPC-25576	When GlobalProtect is configured in Proxy-only or Tunnel + Proxy mode, disconnecting the agent may fail to clear the System Proxy PAC (Proxy Auto-Configuration) settings if the System Preferences (or System Settings) window is open at the time of disconnection. This results in the system attempting to use an invalid or unreachable PAC file while GlobalProtect Proxy is disabled, leading to a loss of internet connectivity. Workaround: If you encounter this state, you must manually remove the stale configuration entries and restart the system. Manual Remediation Steps: 1. Close System Settings: Ensure the System Preferences/Settings application is completely closed. 2. Edit Configuration Files: You must remove the PAC file entries from the following system files (requires sudo/root privileges): - /Library/Preferences/SystemConfiguration/preferences.plist - /Library/Preferences/SystemConfiguration/preferences.plist.old
GPC-26687	In the GlobalProtect client, clicking the "Resubmit HIP" button does not initiate Host Information Profile (HIP) data collection or submission to the gateway. Although the button registers the click event, no HIP report is generated or sent.
GPC-26717	When Cortex XDR is installed on a macOS endpoint, the GlobalProtect agent's PANGPS service intermittently restarted.