Home
EN
Location
Documentation Home
Palo Alto Networks
Support
Live Community
Knowledge Base
>
Clear
Strata Copilot
First time Cloud Identity Engine Activation - One Customer Support Portal Account
Updated on
Thu Mar 05 14:50:20 PST 2026
Focus
Download PDF
Updated on
Thu Mar 05 14:50:20 PST 2026
Focus
Home
Identity
Get Started with Cloud Identity Engine
Activate the Cloud Identity Engine
First time Cloud Identity Engine Activation - One Customer Support Portal Account
Download PDF
Identity
First time Cloud Identity Engine Activation - One Customer Support Portal Account
Table of Contents
Filter
Expand All
|
Collapse All
Identity Docs
Activation & Onboarding
Cloud Identity Engine
Help
Release Notes
Previous
Activate the Cloud Identity Engine
Next
First time Cloud Identity Engine Activation - Multiple Customer Support Portal Account
First time
Cloud Identity Engine
Activation - One Customer Support Portal Account
Learn how to activate your
Cloud Identity Engine
(CIE) application for the first time if you have only one Customer Support Portal account.
Where Can I Use This?
What Do I Need?
The
Activation Console
Commercial deployments
Customer Support Portal account
If you have only one Customer Support Portal account, follow these steps for first time
Cloud Identity Engine
(CIE) activation.
From the
Activation Console
, select
Activate
.
Because you have only one Customer Support Portal account associated with your username, the
Customer Support Account
is prepopulated.
Allocate the product to the
Recipient
of your choice.
The name provided matches your Customer Support Portal account for convenience. You can use the name provided or change it.
Select a
Region
where you want to deploy your product.
Agree to the terms and conditions
, and
Activate
.
A single default tenant is autocreated behind the scenes, and the product is activated in the tenant.
This tenant, and any others created by this Customer Support Portal account, will have the
Superuser
role.
(
Optional
)
Manage your product
from
Strata Cloud Manager
.
(
Optional
)
Manage identity and access
.
Get started with CIE
.
Previous
Activate the Cloud Identity Engine
Next
First time Cloud Identity Engine Activation - Multiple Customer Support Portal Account