Next-Generation Firewall
Decommission a Firewall
Table of Contents
Decommission a Firewall
Learn how to decommission your NGFWs.
| Where Can I Use This? | What Do I Need? |
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If you have an Enterprise Agreement, you can decommission PA-Series hardware on the
Customer Support Portal.
You can decommission hardware that is not part of an ELA.
Bulk Decommission Assets
- Log in to the Customer Support Portal.
- Select , then filter to view NGFW.
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- Select the assets you want to decommission.
- Decommission the selected assets.Review the assets in the Bulk Decommission list.
- Bulk Decommission the assets.
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- Agree and Submit to decommission the assets
listed.Decommissioning assets is a permanent operation.
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- View the decommissioned assets through .
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Decommission a Single Asset
Use the Asset Actions to decommission a single asset.
- Log in to the Customer Support Portal.
- Select , then filter to view NGFW.
- Select Licenses/Subscriptions in
Actions for the asset you want to
decommission.
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Review the asset details in the Licenses & Subscriptions panel. - Decommission Asset.
- Select the reason to decommission the asset.
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Lost or stolen
-
Customer Request
-
- Decommission the asset.
- Agree and Submit to decommission the assets
listed.Decommissioning assets is a permanent operation.
- View the decommissioned assets through .
