Decommission Your NGFW (Single Asset)

1. Log in to the Customer Support Portal.
2. Select AssetsNetwork Security, then filter to view NGFW.
3. Select Licenses/Subscriptions in Actions for the asset you want to decommission.

   Review the asset details in the Licenses & Subscriptions panel.
4. Decommission Asset.
5. Select the reason to decommission the asset.

   • Lost or stolen
   • Customer Request
6. Decommission the asset.
7. Agree and Submit to decommission the assets listed.

   Decommissioning assets is a permanent operation.
8. View the decommissioned assets through Account ActionsDecommissioned Assets.