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    PAN-OS 11.1.0 Known Issues

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    PAN-OS 11.1.0 Known Issues

    What is the list of known issues for PAN-OS 11.1.0?
    The following list includes only outstanding known issues specific to PAN-OS® 11.1.0. This list includes issues specific to Panorama™, GlobalProtect™, VM-Series plugins, and WildFire®, as well as known issues that apply more generally or that are not identified by an issue ID.
    Issue ID
    Description
    PAN-294179
    This issue is now resolved. See PAN-OS 11.1.6-h17 Addressed Issues.
    		On the Panorama Config Audit page, some commit versions might display incorrect or missing data. Fields such as, COMMITTED BY, COMMIT DATE, and OBJECT CHANGES might not be visible for some commit versions. Sometimes, commit versions can disappear after a refresh and the commit description field might display corrupted characters.
    PAN-291288
    		An active firewall might unexpectedly reboot due to a pan_task crash caused by a page allocation failure. This issue is observed after a period of runtime with traffic and telemetry collection.
    PAN-290088
    When pushing configurations from Panorama to a firewall, a memory leak might occur in the firewall's configd process, particularly when the configurations contain shared policies. Each configuration push causes the configd process to consume additional memory that is not released after the commit completes.
    PAN-289383
    (PA-800 series firewalls only) Upgrading firewalls to PAN-OS 11.0 or later causes SFP ports to go non-operational when the firewall uses forced port mode and the connected peer device operates without auto-negotiation.
    Workaround: Enable auto-negotiation on the connected peer firewall.
    PAN-286231
    When performing a partial Commit and Push on Panorama, there is a risk that unintended configuration changes might be pushed to a firewall.
    This issue is more likely to occur in the following scenarios:
    • When you run Commit and Push operations as a single action.
    • When you trigger multiple parallel commit-all jobs at the same time.
    • Device groups and templates have different configuration synchronization versions.
    Workaround: Perform one of the following steps:
    • Perform commit and push as two separate, sequential steps.
    • Perform a full push instead of selective push.
    PAN-285894
    If the Preserve Pre-NAT feature is enabled, dataplane crashes may occur, which could result in firewall reboots.
    Workaround: Disable the Preserve Pre-NAT feature using the set deviceconfig setting preserve-prenat-feature no CLI command.
    PAN-283429
    When you use custom certificates for the connection between Panorama and a log collector, the automated renewal for the predefined ElasticSearch certificates gets disrupted.
    Workaround: Remove the custom certificates before the ElasticSearch certificates expire. This allows the system to correctly identify and renew the predefined ElasticSearch certificates. After the renewal is complete, re-install the custom certificates.
    PAN-281885
    When exporting and importing the CSV file, the hash values of pre-shared key (PSK) variables set at template and template stack levels inconsistently change, resulting in both variables displaying the same hash value.
    PAN-280532
    This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues.
    When you use a single syslog server over TCP for log forwarding, and the connectivity to the syslog server breaks, syslog forwarding does not resume even after the connectivity to the server restores.
    Workaround: Performing one of the following tasks:
    • Reboot the firewall.
    • Temporarily, configure syslog to use UDP, commit the configuration, revert to TCP, and then commit.
    PAN-280471
    When applying filters or searching for logs in the PanoramaMonitorLogs section, you might experience slow performance.
    PAN-277417
    This issue is now resolved. See PAN-OS 11.1.9 Addressed Issues.
    Memory leak issues can occur during the parsing of server certificates used for SSL Inbound Inspection, preventing the firewall from completing inspection.
    PAN-277034
    This issue is now resolved. See PAN-OS 11.1.10-h5 Addressed Issuesand PAN-OS 11.1.6-h19 Addressed Issues
    		WildFire reports might not fully display or be downloadable because some static resources fail to load.
    PAN-275601
    This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues
    When Panorama is not internet-connected and you try to upload images to the managed firewalls by using the Validate option, the upload fails with the following error: Failed to create multi-upload job. No valid software deploy targets found.
    PAN-273300
    This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues
    When upgrading Panorama from PAN-OS 10.2 or PAN-OS 11.0 to PAN-OS 11.1 or a later release, Panorama fails to upgrade if it is operating within a Collector Group. The following error appears:Error: Traceback (most recent call last):File "/opt/panrepo/releases/<PANOS release version>/validate"... (min ([dts['min'] for dts in 10g_type_intv_dir.values() if dts|'min']])-strftime ('%Y-%m-%d'),
    PAN-262556
    The ElasticSearch cluster health status might continue to remain yellow for an extended period after upgrading to PAN-OS 11.1.0.
    PAN-262287
    Dereferencing a NULL pointer that occurs might cause pan_task processes to crash.
    PAN-262263
    (PA-1400, PA-3400, and PA-5400 Series firewalls) The links on the firewall's RJ-45 ports may go up and down additional times during a reboot, causing unexpected downtime.
    PAN-260851
    From the NGFW or Panorama CLI, you can override the existing application tag even if Disable Override is enabled for the application (ObjectsApplications) tag.
    PAN-257615
    This issue is now resolved. See PAN-OS 11.1.2-h9 Addressed Issues.
    The Panorama web interface intermittently displays logs or fails to display logs completely.
    PAN-259769
    This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
    GlobalProtect portal is not accessible via a web browser and the app displays the error ERR_EMPTY_RESPONSE.
    PAN-250062
    This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
    Device telemetry might fail at configured intervals due to bundle generation issues.
    PAN-243951
    This issue is now resolved. See PAN-OS 11.1.2-h3 Addressed Issues
    On the Panorama management sever in an active/passive High Availability (HA) configuration, managed devices (PanoramaManaged DevicesSummary) display as out-of-sync on the passive HA peer when configuration changes are made to the SD-WAN (PanoramaSD-WAN) configuration on the active HA peer.
    Workaround: Manually synchronize the Panorama HA peers.
    1. Log in to the Panorama web interface on the active HA peer.
    2. Select Commit and Commit to Panorama the SD-WAN configuration changes on the active HA peer.
      On the passive HA peer, select PanoramaManaged DevicesSummary and observe that the managed devices are now out-of-sync.
    3. Log in to the primary HA peer Panorama CLI and trigger a manual synchronization between the active and secondary HA peers.
      request high-availability sync-to-remote running-config
    4. Log back in to the active HA peer Panorama web interface and select CommitPush to Devices and Push.
    PAN-242910
    On the Panorama management server, Panorama administrators (PanoramaAdministrators) that are assigned a custom Panorama admin role (PanoramaAdmin Roles) with Push All Changes enabled are unable to push configuration changes to managed firewalls when Managed Devices and Push For Other Admins are disabled.
    PAN-242561
    GlobalProtect tunnel might disconnect shortly after being established when SSL is used as a transport protocol.
    Workaround: Disable Internet Protocol version 6 (TCP/IPv6) on the PANGP Virtual Network Adapter.
    PAN-241041
    This issue is now resolved. See PAN-OS 11.1.3 Addressed Issues
    On the Panorama management server exporting template or template stack variables (PanoramaTemplates) in CSV format results in an empty CSV file.
    PAN-237106
    This issue is now resolved. See PAN-OS 11.1.8 Addressed Issues
    LSVPN satellite certificates may be generated with serial numbers exceeding 40 hexadecimal characters. This causes certificate revocation and deletion operations to fail with the following error messages:
    • db-serialno can be at most 40 characters
    • db-serialno is invalid
    Workaround:
    To resolve this issue, use the following CLI commands with the LSVPN satellite serial number to manually delete or revoke the affected certificates:
    Delete certificate information:delete sslmgr-store certificate-info portal name <name> serialno <satellite_serial>
    Revoke satellite certificates:delete sslmgr-store satellite-info-revoke-certificate portal <name> serialno <list_of_satellite_serials>
    PAN-234408
    Enterprise DLP cannot detect and block non-file based traffic for ChatGPT from traffic forwarded to the DLP cloud service from an NGFW.
    PAN-234015
    The X-Forwarded-For (XFF) value is not displayed in traffic logs.
    PAN-229081
    (PA-7500 firewalls only) The CLI commands show logging-status and show logging-status verbose yes do not display aggregate log forwarding statistics on the Management Plane.
    PAN-228491
    On the AWS environment, the session failover takes up to 4 minutes.
    PAN-225337
    On the Panorama management server, the configuration push to a multi-vsys firewall fails if you:
    1. Create a Shared and vsys-specific device group configuration object with an indentical name. For example, a Shared address object called SharedAO1 and a vsys-specific address object also called SharedAO1.
    2. Reference the Shared object in another Shared configuration. For example, reference the Shared address object (SharedAO1) in a Shared address group called SharedAG1.
    3. Use the Shared configuration object with the reference in a vsys-specific configuration. For example, reference the Shared address group (SharedAG1) in a vsys-specific policy rule.
    Workaround: Select PanoramaSetupManagement and edit the Panorama Settings to enable one of the following:
    • Shared Unused Address and Service Objects with Devices—This options pushes all Shared objects, along with device group specific objects, to managed firewalls.
      This is a global setting and applies to all managed firewalls, and may result in pushing too many configuration objects to your managed firewalls.
    • Objects defined in ancestors will take higher precedence—This option specifies that in the event of objects with the same name, ancestor object take precedence over descendent objects. In this case, the Shared objects take precedence over the vsys-specific object.
      This is a global setting and applies to all managed firewalls. In the example above, if the IP address for the Shared SharedAO1 object was 10.1.1.1 and the device group specific SharedAO1 was 10.2.2.2, the 10.1.1.1 IP address takes precedence.
    Alternatively, you can remove the duplicate address objects from the device group configuration to allow only the Shared objects in your configuration.
    PAN-224502
    The autocommit time of the VM-Series firewall running PAN-OS 11.1.0 might take longer than expected.
    PAN-222805
    (PA-7500 firewall only) The CLI command show running resource-monitor ingress-backlogs does not display the correct usage values.
    PAN-220577
    With firewalls in AWS environment that are licensed with VM capacity and secure web proxy licenses, it is observed that the enablement of the web-proxy config fails.
    Workaround: Reboot the firewall after the web proxy license is applied.
    PAN-220180
    Configured botnet reports (MonitorBotnet) are not generated.
    PAN-217307
    This issue is now resolved. See PAN-OS 11.1.3 Addressed Issues.
    The following Security policy rule (PoliciesSecurity) filters return no results:
    log-start eq no
    log-end eq no
    log-end eq yes
    PAN-208794
    In firewalls with transparent proxy, it is observed that a reboot is necessary to view the transit sessions.
    Workaround: Edit the virtual router settings with any minor change and commit again. Any changes to the network/interfaces or network/virtual routers usually fixes this issue.
    Alternatively, you may try rebooting the firewall. This issue disappears following reboot after the swg is setup and configured.
    PAN-207733
    When a DHCPv6 client is configured on HA Active/Passive firewalls, if the DHCPv6 server goes down, after the lease time expires, the DHCPv6 client should enter SOLICIT state on both the Active and Passive firewalls. Instead, the client is stuck in BOUND state with an IPv6 address having lease time 0 on the Passive firewall.
    PAN-207611
    When a DHCPv6 client is configured on HA Active/Passive firewalls, the Passive firewall sometimes crashes.
    PAN-207442
    For M-700 appliances in an active/passive high availability (PanoramaHigh Availability) configuration, the active-primary HA peer configuration sync to the secondary-passive HA peer may fail. When the config sync fails, the job Results is Successful (Tasks), however the sync status on the Dashboard displays as Out of Sync for both HA peers.
    Workaround: Perform a local commit on the active-primary HA peer and then synchronize the HA configuration.
    1. Log in to the Panorama web interface of the active-primary HA peer.
    2. Select Commit and Commit to Panorama.
    3. In the active-primary HA peer Dashboard, click Sync to Peer in the High Availability widget.
    PAN-207040
    If you disable Advanced Routing, remove logical routers, and downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release, subsequent commits fail and SD-WAN devices on Panorama have no Virtual Router name.
    PAN-206909
    The Dedicated Log Collector is unable to reconnect to the Panorama management server if the configd process crashes. This results in the Dedicated Log Collector losing connectivity to Panorama despite the managed collector connection Status (PanoramaManaged Collector) displaying connected and the managed colletor Health status displaying as healthy.
    This results in the local Panorama config and system logs not being forwarded to the Dedicated Log Collector. Firewall log forwarding to the disconnected Dedicated Log Collector is not impacted.
    Workaround: Restart the mgmtsrvr process on the Dedicated Log Collector.
    1. Log in to the Dedicated Log Collector CLI.
    2. Confirm the Dedicated Log Collector is disconnected from Panorama.
      admin> show panorama-status
      Verify the Connected status is no.
    3. Restart the mgmtsrvr process.
      admin> debug software restart process management-server
    PAN-197588
    The PAN-OS ACC (Application Command Center) does not display a widget detailing statistics and data associated with vulnerability exploits that have been detected using inline cloud analysis.
    PAN-197419
    (PA-1400 Series firewalls only) In NetworkInterfaceEthernet, the power over Ethernet (PoE) ports do not display a Tag value.
    PAN-196758
    On the Panorama management server, pushing a configuration change to firewalls leveraging SD-WAN erroneously show the auto-provisioned BGP configurations for SD-WAN as being edited or deleted despite no edits or deletions being made when you Preview Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections).
    PAN-195968
    (PA-1400 Series firewalls only) When using the CLI to configure power over Ethernet (PoE) on a non-PoE port, the CLI prints an error depending on whether an interface type was selected on the non-PoE port or not. If an interface type, such as tap, Layer 2, or virtual wire, was selected before PoE was configured, the error message will not include the interface name (eg. ethernet1/4). If an interface type was not selected before PoE was configured, the error message will include the interface name.
    PAN-194978
    (PA-1400 Series firewalls only) In NetworkInterfaceEthernet, hovering the mouse over a power over Ethernet (PoE) Link State icon does not display link speed and link duplex details.
    PAN-187685
    On the Panorama management server, the Template Status displays no synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added to Panorama.
    Workaround: After the bootstrapped firewall is successfully added to Panorama, log in to the Panorama web interface and select CommitPush to Devices.
    PAN-187407
    The configured Advanced Threat Prevention inline cloud analysis action for a given model might not be honored under the following condition: If the firewall is set to Hold client request for category lookup and the action set to Reset-Both and the URL cache has been cleared, the first request for inline cloud analysis will be bypassed.
    PAN-186283
    Templates appear out-of-sync on Panorama after successfully deploying the CFT stack using the Panorama plugin for AWS.
    Workaround: Use CommitPush to Devices to synchronize the templates.
    PAN-184708
    Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if:
    • A scheduled report email contains a Report Group (MonitorPDF ReportsReport Group) which includes a SaaS Application Usage report.
    • A scheduled report contains only a SaaS Application Usage Report.
    Workaround: To receive a scheduled report email for all other PDF report types:
    1. Select MonitorPDF ReportsReport Groups and remove all SaaS Application Usage reports from all Report Groups.
    2. Select MonitorPDF ReportsEmail Scheduler and edit the scheduled report email that contains only a SaaS Application Usage report. For the Recurrence, select Disable and click OK.
      Repeat this step for all scheduled report emails that contain only a SaaS Application Usage report.
    3. Commit.
      (Panorama managed firewalls) Select CommitCommit and Push
    PAN-184406
    Using the CLI to add a RAID disk pair to an M-700 appliance causes the dmdb process to crash.
    Workaround: Contact customer support to stop the dmdb process before adding a RAID disk pair to a M-700 appliance.
    PAN-183404
    Static IP addresses are not recognized when "and" operators are used with IP CIDR range.
    PAN-181933
    If you use multiple log forwarding cards (LFCs) on the PA-7000 series, all of the cards may not receive all of the updates and the mappings for the clients may become out of sync, which causes the firewall to not correctly populate the Source User column in the session logs.
    PAN-164885
    This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
    On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for updates every 5 minutes due to the commit and EDL fetch processes overlapping. This is more likely to occur when multiple EDLs are configured to check for updates every 5 minutes.

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