PAN-OS 11.1.3 Known Issues
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Next-Generation Firewall Docs
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PAN-OS 11.1 & Later
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- Cloud Management of NGFWs
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- Management Interfaces
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- Launch the Web Interface
- Use the Administrator Login Activity Indicators to Detect Account Misuse
- Manage and Monitor Administrative Tasks
- Commit, Validate, and Preview Firewall Configuration Changes
- Commit Selective Configuration Changes
- Export Configuration Table Data
- Use Global Find to Search the Firewall or Panorama Management Server
- Manage Locks for Restricting Configuration Changes
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- Define Access to the Web Interface Tabs
- Provide Granular Access to the Monitor Tab
- Provide Granular Access to the Policy Tab
- Provide Granular Access to the Objects Tab
- Provide Granular Access to the Network Tab
- Provide Granular Access to the Device Tab
- Define User Privacy Settings in the Admin Role Profile
- Restrict Administrator Access to Commit and Validate Functions
- Provide Granular Access to Global Settings
- Provide Granular Access to the Panorama Tab
- Provide Granular Access to Operations Settings
- Panorama Web Interface Access Privileges
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- Reset the Firewall to Factory Default Settings
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- Plan Your Authentication Deployment
- Pre-Logon for SAML Authentication
- Configure SAML Authentication
- Configure Kerberos Single Sign-On
- Configure Kerberos Server Authentication
- Configure TACACS+ Authentication
- Configure TACACS Accounting
- Configure RADIUS Authentication
- Configure LDAP Authentication
- Configure Local Database Authentication
- Configure an Authentication Profile and Sequence
- Test Authentication Server Connectivity
- Troubleshoot Authentication Issues
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- Keys and Certificates
- Default Trusted Certificate Authorities (CAs)
- Certificate Deployment
- Configure the Master Key
- Export a Certificate and Private Key
- Configure a Certificate Profile
- Configure an SSL/TLS Service Profile
- Configure an SSH Service Profile
- Replace the Certificate for Inbound Management Traffic
- Configure the Key Size for SSL Forward Proxy Server Certificates
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- HA Overview
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- Prerequisites for Active/Active HA
- Configure Active/Active HA
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- Use Case: Configure Active/Active HA with Route-Based Redundancy
- Use Case: Configure Active/Active HA with Floating IP Addresses
- Use Case: Configure Active/Active HA with ARP Load-Sharing
- Use Case: Configure Active/Active HA with Floating IP Address Bound to Active-Primary Firewall
- Use Case: Configure Active/Active HA with Source DIPP NAT Using Floating IP Addresses
- Use Case: Configure Separate Source NAT IP Address Pools for Active/Active HA Firewalls
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3
- HA Clustering Overview
- HA Clustering Best Practices and Provisioning
- Configure HA Clustering
- Refresh HA1 SSH Keys and Configure Key Options
- HA Firewall States
- Reference: HA Synchronization
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- Use the Dashboard
- Monitor Applications and Threats
- Monitor Block List
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- Report Types
- View Reports
- Configure the Expiration Period and Run Time for Reports
- Disable Predefined Reports
- Custom Reports
- Generate Custom Reports
- Generate the SaaS Application Usage Report
- Manage PDF Summary Reports
- Generate User/Group Activity Reports
- Manage Report Groups
- Schedule Reports for Email Delivery
- Manage Report Storage Capacity
- View Policy Rule Usage
- Use External Services for Monitoring
- Configure Log Forwarding
- Configure Email Alerts
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- Configure Syslog Monitoring
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- Traffic Log Fields
- Threat Log Fields
- URL Filtering Log Fields
- Data Filtering Log Fields
- HIP Match Log Fields
- GlobalProtect Log Fields
- IP-Tag Log Fields
- User-ID Log Fields
- Decryption Log Fields
- Tunnel Inspection Log Fields
- SCTP Log Fields
- Authentication Log Fields
- Config Log Fields
- System Log Fields
- Correlated Events Log Fields
- GTP Log Fields
- Audit Log Fields
- Syslog Severity
- Custom Log/Event Format
- Escape Sequences
- Forward Logs to an HTTP/S Destination
- Firewall Interface Identifiers in SNMP Managers and NetFlow Collectors
- Monitor Transceivers
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- User-ID Overview
- Enable User-ID
- Map Users to Groups
- Enable User- and Group-Based Policy
- Enable Policy for Users with Multiple Accounts
- Verify the User-ID Configuration
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- App-ID Overview
- App-ID and HTTP/2 Inspection
- Manage Custom or Unknown Applications
- Safely Enable Applications on Default Ports
- Applications with Implicit Support
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- Prepare to Deploy App-ID Cloud Engine
- Enable or Disable the App-ID Cloud Engine
- App-ID Cloud Engine Processing and Policy Usage
- New App Viewer (Policy Optimizer)
- Add Apps to an Application Filter with Policy Optimizer
- Add Apps to an Application Group with Policy Optimizer
- Add Apps Directly to a Rule with Policy Optimizer
- Replace an RMA Firewall (ACE)
- Impact of License Expiration or Disabling ACE
- Commit Failure Due to Cloud Content Rollback
- Troubleshoot App-ID Cloud Engine
- Application Level Gateways
- Disable the SIP Application-level Gateway (ALG)
- Maintain Custom Timeouts for Data Center Applications
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- Policy Types
- Policy Objects
- Track Rules Within a Rulebase
- Enforce Policy Rule Description, Tag, and Audit Comment
- Move or Clone a Policy Rule or Object to a Different Virtual System
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- External Dynamic List
- Built-in External Dynamic Lists
- Configure the Firewall to Access an External Dynamic List
- Retrieve an External Dynamic List from the Web Server
- View External Dynamic List Entries
- Exclude Entries from an External Dynamic List
- Enforce Policy on an External Dynamic List
- Find External Dynamic Lists That Failed Authentication
- Disable Authentication for an External Dynamic List
- Register IP Addresses and Tags Dynamically
- Use Dynamic User Groups in Policy
- Use Auto-Tagging to Automate Security Actions
- CLI Commands for Dynamic IP Addresses and Tags
- Application Override Policy
- Test Policy Rules
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- Network Segmentation Using Zones
- How Do Zones Protect the Network?
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PAN-OS 11.1 & Later
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure a PPPoE Client on a Subinterface
- Configure an IPv6 PPPoE Client
- Configure an Aggregate Interface Group
- Configure Bonjour Reflector for Network Segmentation
- Use Interface Management Profiles to Restrict Access
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- DHCP Overview
- Firewall as a DHCP Server and Client
- Firewall as a DHCPv6 Client
- DHCP Messages
- Dynamic IPv6 Addressing on the Management Interface
- Configure an Interface as a DHCP Server
- Configure an Interface as a DHCPv4 Client
- Configure an Interface as a DHCPv6 Client with Prefix Delegation
- Configure the Management Interface as a DHCP Client
- Configure the Management Interface for Dynamic IPv6 Address Assignment
- Configure an Interface as a DHCP Relay Agent
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Create a Source NAT Rule with Persistent DIPP
- PAN-OS
- Strata Cloud Manager
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Network Packet Broker Overview
- How Network Packet Broker Works
- Prepare to Deploy Network Packet Broker
- Configure Transparent Bridge Security Chains
- Configure Routed Layer 3 Security Chains
- Network Packet Broker HA Support
- User Interface Changes for Network Packet Broker
- Limitations of Network Packet Broker
- Troubleshoot Network Packet Broker
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- Enable Advanced Routing
- Logical Router Overview
- Configure a Logical Router
- Create a Static Route
- Configure BGP on an Advanced Routing Engine
- Create BGP Routing Profiles
- Create Filters for the Advanced Routing Engine
- Configure OSPFv2 on an Advanced Routing Engine
- Create OSPF Routing Profiles
- Configure OSPFv3 on an Advanced Routing Engine
- Create OSPFv3 Routing Profiles
- Configure RIPv2 on an Advanced Routing Engine
- Create RIPv2 Routing Profiles
- Create BFD Profiles
- Configure IPv4 Multicast
- Configure MSDP
- Create Multicast Routing Profiles
- Create an IPv4 MRoute
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PAN-OS 11.1
- PAN-OS 11.2
- PAN-OS 11.1
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 8.1 (EoL)
- Cloud Management and AIOps for NGFW
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- Networking Features
- Decryption Features
- Certificate Management Features
- Management Features
- Panorama Features
- Mobile Infrastructure Security Features
- SD-WAN Features
- Zone Protection Features
- GlobalProtect Features
- IoT Security Features
- Virtualization Features
- Authentication Features
- Advanced WildFire Features
- Hardware Features
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- PAN-OS 11.1.2 Known Issues
- PAN-OS 11.1.2-h16 Addressed Issues
- PAN-OS 11.1.2-h15 Addressed Issues
- PAN-OS 11.1.2-h14 Addressed Issues
- PAN-OS 11.1.2-h12 Addressed Issues
- PAN-OS 11.1.2-h9 Addressed Issues
- PAN-OS 11.1.2-h4 Addressed Issues
- PAN-OS 11.1.2-h3 Addressed Issues
- PAN-OS 11.1.2-h1 Addressed Issues
- PAN-OS 11.1.2 Addressed Issues
PAN-OS 11.1.3 Known Issues
PAN-OS® 11.1.3 known issues.
The following list includes only outstanding known issues specific to PAN-OS®
11.1.3. This list includes issues specific to Panorama™, GlobalProtect™, VM-Series
plugins, and WildFire®, as well as known issues that apply more generally or that are
not identified by an issue ID.
Issue ID
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Description
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---|---|
PAN-281885
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When exporting and importing the CSV file, the hash values of
pre-shared key (PSK) variables set at template and template stack
levels inconsistently change, resulting in both variables displaying
the same hash value.
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PAN-280471
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When applying filters or searching for logs in the PanoramaMonitorLogssection, you might experience slow performance.
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PAN-265336
(PAN-OS 11.1.3-h6 only)
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Copper ports flap when generating a technical support file, executing
telemetry, or retrieving port status using a Management Data
Input/Output (MDIO) read.
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PAN-263987
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
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When a NAT traversal (NAT-T or UDP encapsulation) IPSec tunnel is
terminated on a Palo Alto Networks firewall and the NAT rule applied
to the NAT-T IPSec tunnel is also on the same firewall, then the
data traffic flowing through the NAT-T IPSec tunnel can't be NATed
correctly.
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PAN-263940
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On a PA-7500 Series firewall node in an NGFW cluster, if the data
processing card is in slot 6, packet drops are expected.
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PAN-262287
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Dereferencing a NULL pointer that occurs might cause
pan_task processes to crash.
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PAN-260851
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From the NGFW or Panorama CLI, you can override the existing
application tag even if Disable Override is enabled for the
application (ObjectsApplications) tag.
|
PAN-259769 This issue is now resolved. See
PAN-OS 11.1.3-h6 Addressed Issues |
GlobalProtect portal is not accessible via a web browser and the app
displays the error
ERR_EMPTY_RESPONSE.
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PAN-259733
This issue is now resolved. See PAN-OS 11.1.3-h2 Addressed Issues.
|
Custom reports created in PAN-OS are not deleted as expected,
resulting in high memory use by the reportd process.
This can lead to issues, such as out-of-memory conditions, content
installation failures, and unexpected firewall reboots.
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PAN-257615
This issue is now resolved. See PAN-OS 11.1.3-h4 Addressed Issues.
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The Panorama web interface intermittently displays logs or fails to
display logs completely.
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PAN-255868
This issue is now resolved. See PAN-OS 11.1.3-h1 Addressed Issues.
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(PA-3400 Series firewalls only) After enabling kernel data
collection during a silent reboot, the firewall fails and reboots to
maintenance mode.
Workaround: To recover the firewall, initiate a reboot from
maintenance mode.
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PAN-255579
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
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Demo Mode and Log Forwarding: PA-7500 Series firewalls and Panorama
display data plane logs after a delay.
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PAN-255285
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues.
|
If only the HCSI-A link is connected on NGFW cluster nodes (the
HSCI-B link is not connected) and the management interfaces goes
down, the situation will result in a split brain.
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PAN-255116
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
When QoS is applied, traffic on an NGFW cluster node going from an
MC-LAG interface to a destination stops when a member of the MC-LAG
goes down.
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PAN-254927
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
Certain types of data packets sent to threat inspection processing on
the Networking cards of PA-7500 Series firewalls cause a pan_task
crash.
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PAN-254827
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
When you change an IP address on a management interface on any of the
NGFW cluster nodes, there's no workflow in cluster-config to detect
this change, so the subsequent commit-all will not push the updated
management IP address.
Workaround: You must manually make an unrelated change to
cluster-config in order for Panorama to detect this change; the
subsequent commit-all will push the cluster-config with the updated
management IP address to cluster-manager.
|
PAN-254351
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
An NGFW cluster node could get stuck in suspended state in some cases
when you use GRE tunnel termination with keepalive enabled on both
ends.
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PAN-254240
|
In the event of an HSCI flap on an NGFW cluster node, traffic
reconvergence takes three to four seconds.
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PAN-253963
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The auto commit job may take longer than expected to complete when
the Panorama management server is in Panorama or Log Collector
mode.
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PAN-253466
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
In the event of a cluster manager restart on the leader node of an
NGFW cluster, traffic stops because the state machine transitions to
unknown and the leader is not changing.
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PAN-253466
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, an expected packet buffer leak occurs with
FTP/SIP traffic over an extended period of time.
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PAN-252358
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In the event of a corosync restart, an NGFW cluster node goes to
failed state.
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PAN-251639
This issue is now resolved. See PAN-OS 11.1.4 Addressed Issues.
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When a Wildfire Analysis security profile is enabled, an out of
memory condition might occur due to a memory leak in the
varrcvr process.
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PAN-251551
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When an NGFW cluster agent crashes and doesn't recover, leader
election will take approximately 45 seconds to begin and traffic
failover will occur during that time.
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PAN-251501
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
Upon a reboot, an NGFW cluster node will occasionally fail to rejoin
a cluster due to a timing issue.
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PAN-250903
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In a congestion scenario on an HSCI port of an NGFW cluster node, the
QoS priorities of cross node traffic streams might be reversed if
you're using the default QoS profile with class1 to class8 set as
high to low.
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PAN-250062
This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues.
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Device telemetry might fail at configured intervals due to bundle generation issues.
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PAN-250043
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, if you configure a QoS interface with an
Egress Max (Mbps) that exceeds 68000, the operation will fail with a
message indicating "...is not a valid reference.…" The QoS Max
bandwidth on any interface cannot be configured to be more than
68000.
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PAN-249727
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On an NGFW cluster node, the Custom/Pre-defined URL category is not
part of the session flow data and a promoted session after failover
does not include it.
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PAN-248762
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
A firewall using the Advanced Routing Engine configured with OSPF
crashes when connecting to the neighbor while exchanging route
maps.
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PAN-247974
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LACP flap is expected during a device failover in an NGFW cluster due
to an L2 ctrld restart on the new leader node.
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PAN-240529
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Cloud application information is missing from traffic logs on NGFW
cluster nodes.
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PAN-234015
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The X-Forwarded-For (XFF) value is not displayed in traffic logs.
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PAN-227978
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
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The UI widget does not accurately list the status of the port when
NGFW clustering is enabled.
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PAN-224502
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The autocommit time of the VM-Series firewall running PAN-OS 11.1.0
might take longer than expected.
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PAN-220180
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Configured botnet reports (MonitorBotnet) are not generated.
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PAN-219644
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Firewalls forwarding logs to a syslog server over TLS (ObjectsLog Forwarding) use the default Palo Alto Networks certificate
instead of the custom certificate configured on the firewall.
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PAN-207733
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When a DHCPv6 client is configured on HA Active/Passive firewalls, if
the DHCPv6 server goes down, after the lease time expires, the
DHCPv6 client should enter SOLICIT state on both the Active and
Passive firewalls. Instead, the client is stuck in BOUND state with
an IPv6 address having lease time 0 on the Passive firewall.
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PAN-207611
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When a DHCPv6 client is configured on HA Active/Passive firewalls,
the Passive firewall sometimes crashes.
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PAN-207442
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For M-700 appliances in an active/passive high availability (PanoramaHigh Availability) configuration, the
active-primary HA peer
configuration sync to the
secondary-passive HA peer may fail.
When the config sync fails, the job Results is
Successful
(Tasks), however the sync status on the
Dashboard displays as Out
of Sync for both HA peers.
Workaround: Perform a local commit on the
active-primary HA peer and then
synchronize the HA configuration.
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PAN-207040
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If you disable Advanced Routing, remove logical routers, and
downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release,
subsequent commits fail and SD-WAN devices on Panorama have no
Virtual Router name.
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PAN-206909
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The Dedicated Log Collector is unable to reconnect to the Panorama
management server if the configd
process crashes. This results in the Dedicated Log Collector losing
connectivity to Panorama despite the managed collector connection
Status (PanoramaManaged Collector) displaying connected
and the managed colletor Health status
displaying as healthy.
This results in the local Panorama config and system logs not being
forwarded to the Dedicated Log Collector. Firewall log forwarding to
the disconnected Dedicated Log Collector is not impacted.
Workaround: Restart the mgmtsrvr
process on the Dedicated Log Collector.
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PAN-197588
|
The PAN-OS ACC (Application Command Center) does not display a widget
detailing statistics and data associated with vulnerability exploits
that have been detected using inline cloud analysis.
|
PAN-197419
|
(PA-1400 Series firewalls only) In NetworkInterfaceEthernet, the power over Ethernet (PoE) ports do not display a
Tag value.
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PAN-196758
|
On the Panorama management server, pushing a configuration change to
firewalls leveraging SD-WAN erroneously show the auto-provisioned
BGP configurations for SD-WAN as being edited or deleted despite no
edits or deletions being made when you Preview
Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections).
|
PAN-195968
|
(PA-1400 Series firewalls only) When using the CLI to
configure power over Ethernet (PoE) on a non-PoE port, the CLI
prints an error depending on whether an interface type was selected
on the non-PoE port or not. If an interface type, such as tap, Layer
2, or virtual wire, was selected before PoE was configured, the
error message will not include the interface name (eg. ethernet1/4).
If an interface type was not selected before PoE was configured, the
error message will include the interface name.
|
PAN-194978
|
(PA-1400 Series firewalls only) In NetworkInterfaceEthernet, hovering the mouse over a power over Ethernet (PoE)
Link State icon does not display link
speed and link duplex details.
|
PAN-187685
|
On the Panorama management server, the Template Status displays no
synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added
to Panorama.
Workaround: After the bootstrapped firewall is successfully
added to Panorama, log in to the Panorama web
interface and select CommitPush to Devices.
|
PAN-187407
|
The configured Advanced Threat Prevention inline cloud analysis
action for a given model might not be honored under the following
condition: If the firewall is set to Hold client request
for category lookup and the action set to
Reset-Both and the URL cache has been
cleared, the first request for inline cloud analysis will be
bypassed.
|
PAN-186283
|
Templates appear out-of-sync on Panorama after successfully deploying
the CFT stack using the Panorama plugin for AWS.
Workaround: Use CommitPush to Devices to synchronize the templates.
|
PAN-184708
|
Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if:
Workaround: To receive a scheduled report email for all other
PDF report types:
|
PAN-184406
|
Using the CLI to add a RAID disk pair to an M-700 appliance causes
the dmdb process to crash.
Workaround: Contact customer support to stop the dmdb process
before adding a RAID disk pair to a M-700 appliance.
|
PAN-183404
|
Static IP addresses are not recognized when "and" operators are used
with IP CIDR range.
|
PAN-181933
|
If you use multiple log forwarding cards (LFCs) on the PA-7000
series, all of the cards may not receive all of the updates and the
mappings for the clients may become out of sync, which causes the
firewall to not correctly populate the Source User column in the
session logs.
|
PAN-164885
This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues
|
On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail
when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for
updates every 5 minutes due to the commit and EDL
fetch processes overlapping. This is more likely to occur when
multiple EDLs are configured to check for updates every 5
minutes.
|