PAN-OS 11.1.4 Known Issues
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PAN-OS 11.1.4 Known Issues
PAN-OSĀ® 11.1.4 known issues.
    The following list includes only outstanding known issues specific to PAN-OSĀ®
            11.1.4. This list includes issues specific to Panoramaā¢, GlobalProtectā¢, VM-Series
            plugins, and WildFireĀ®, as well as known issues that apply more generally or that are
            not identified by an issue ID.
  | Issue ID | Description | 
|---|---|
| PAN-294179 This issue is now resolved. See PAN-OS 11.1.6-h17 Addressed Issues. | On the Panorama Config Audit page, some commit versions might display incorrect or missing data. Fields such as, COMMITTED BY, COMMIT DATE, and OBJECT CHANGES might not be visible for some commit versions. Sometimes, commit versions can disappear after a refresh and the commit description field might display corrupted characters. | 
| PAN-293673 | When the firewall generates a high volume of logs and attempts to export these logs to an FTP server, it may consume excessive memory leading to all PAN-OS processes crashing. | 
| PAN-291288 | An active firewall might unexpectedly reboot due to a pan_task crash caused by a page allocation failure. This issue is observed after a period of runtime with traffic and telemetry collection. | 
| PAN-290088 | When pushing configurations from Panorama to a firewall, a memory
                                leak might occur in the firewall's configd process,
                                particularly when the configurations contain shared policies. Each
                                configuration push causes the configd process to
                                consume additional memory that is not released after the commit
                                completes. | 
| PAN-289383 | (PA-800 series firewalls only) Upgrading firewalls to PAN-OS
                                11.0 or later causes SFP ports to go non-operational when the
                                firewall uses forced port mode and the connected peer device
                                operates without auto-negotiation. Workaround: Enable auto-negotiation on the connected peer
                                firewall. | 
| PAN-287871 This issue affects PAN-OS 11.1.4-h4 | When SSL Inbound Inspection is enabled and the firewall receives
                                fragmented Client Hello packets that include the TCP timestamp
                                option, the Client Hello message is forwarded to the destination
                                server without the timestamp option. | 
| PAN-286255 This issue affects PAN-OS 11.1.4-h15 | When a firewall receives an unexpected termination request for
                                certain SSL sessions , NGFW dataplane might experience a slow buffer
                                resource leak.  Workaround: Disable accumulation proxy on the NGFW. | 
| PAN-286255 This issue affects PAN-OS 11.1.7-h2 This issue is now resolved. See PAN-OS 11.1.6-h7 Addressed Issues. | When a firewall receives an unexpected termination request for
                                certain SSL sessions , NGFW dataplane might experience a slow buffer
                                resource leak.  Workaround: Disable accumulation proxy on the NGFW. | 
| PAN-286231 This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues | When performing a partial Commit and Push on Panorama, there
                                is a risk that unintended configuration changes might be pushed to a
                                firewall. This issue is more likely to occur in the following scenarios: 
 Workaround: Perform one of the following steps: 
 | 
| PAN-285894 | If the Preserve Pre-NAT feature is enabled, dataplane crashes may
                                occur, which could result in firewall reboots. Workaround: Disable the Preserve Pre-NAT feature using the
                                    set deviceconfig setting preserve-prenat-feature
                                    no CLI command. | 
| PAN-285587 This issue affects PAN-OS 11.1.4-h13. | Bootstrapping the VM-Series firewall on OpenStack with user-data does
                                not function correctly. When you run the command show system
                                    bootstrap status shows, the output shows the message
                                    No Install media detected. | 
| PAN-283429 | When you use custom certificates for the connection between Panorama
                                and a log collector, the automated renewal for the predefined
                                ElasticSearch certificates gets disrupted. Workaround: Remove the custom certificates before the
                                ElasticSearch certificates expire. This allows the system to
                                correctly identify and renew the predefined ElasticSearch
                                certificates. After the renewal is complete, re-install the custom
                                certificates. | 
| PAN-281885 | When exporting and importing the CSV file, the hash values of
                                pre-shared key (PSK) variables set at template and template stack
                                levels inconsistently change, resulting in both variables displaying
                                the same hash value. | 
| PAN-280532 This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues. | When you use a single syslog server over TCP for log forwarding, and
                                the connectivity to the syslog server breaks, syslog forwarding does
                                not resume even after the connectivity to the server restores.  Workaround: Performing one of the following tasks: 
 | 
| PAN-280471 | When applying filters or searching for logs in the PanoramaMonitorLogssection, you might experience slow performance. | 
| PAN-279746 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See
                                PAN-OS 11.1.4-h15 Addressed Issues. | An SSL/TLS Client Hello may not be transmitted out of the firewall if
                                the Client Hello arrives in multiple TCP segments and the traffic is
                                not subject to SSL decryption (for example, SMTP over SSL). | 
| PAN-279621 This issue is now resolved. See PAN-OS 11.1.9 Addressed Issues. | Early aging and removal of firewall session while they are still
                                active can lead to intermittent instabilities and crashes for proxy
                                traffic, the Content and Threat detection engine, and any data-path
                                processing. | 
| PAN-279415 This issue is now resolved. See PAN-OS 11.1.11 Addressed Issues | Service routes configured for a data plane interface might
                                incorrectly route traffic through the management plane interface
                                instead. This issue impacts Syslog and CRL status traffic when the
                                service route lacks a specific destination custom service route. | 
| PAN-278296 | The system MAC address of the aggregate interface is the same on both
                                the active and the passive devices, causing some packets to be sent
                                incorrectly to the passive device. This is causing the AE interface
                                on the active firewall to not come up.  | 
| PAN-277417 This issue is now resolved. See PAN-OS 11.1.9 Addressed Issues. | Memory leak issues can occur during the parsing of server
                                certificates used for SSL Inbound Inspection, preventing the
                                firewall from completing inspection. | 
| PAN-277034  This issue is now resolved. See PAN-OS 11.1.10-h5 Addressed Issuesand PAN-OS 11.1.6-h19 Addressed Issues | WildFire reports might not fully display or be downloadable because some static resources fail to load. | 
| PAN-275905This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                            11.1.4-h7. | A high volume of incoming logs to a Collector Group can significantly
                                increase CPU usage on the Elasticsearch and Management Server,
                                potentially causing process instability or crashes. | 
| PAN-275601 This issue is now resolved. See PAN-OS 11.1.10 Addressed Issues | When Panorama is not internet-connected and you try to upload images
                                to the managed firewalls by using the
                                    Validate option, the upload fails with
                                the following error: Failed to create multi-upload
                                    job. No valid software deploy targets found. | 
| PAN-274791 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See
                                PAN-OS 11.1.6-h3 Addressed Issues. | The firewall might reboot when traffic matches with certain Advanced
                                features (such as Advanced Threat Prevention and Advanced URL
                                Filtering with properly configured URL
                                Filtering/Anti-Spyware/Vulnerability security profiles) and Shared
                                Pool Type 32 becomes depleted. | 
| PAN-273300 This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues | When upgrading Panorama from PAN-OS 10.2 or PAN-OS 11.0 to PAN-OS
                                11.1 or a later release, Panorama fails to upgrade if it is
                                operating within a Collector Group. The following error
                                    appears:Error: Traceback (most recent call
                                    last):File "/opt/panrepo/releases/<PANOS release
                                    version>/validate"... (min ([dts['min'] for dts in
                                    10g_type_intv_dir.values() if dts|'min']])-strftime
                                    ('%Y-%m-%d'), | 
| PAN-272085 (This issue affects PAN-OS
                                    11.1.4-h4 and PAN-OS 11.1.4-h7.) | When DoH is enabled for DNS Security, multiple DoH transactions in a
                                single HTTP/1 connection might unexpectedly cause the firewall to
                                crash and reboot. Workaround: Manually disable DoH support for DNS Security
                                using the set deviceconfig setting dns-over-https enable
                                    no CLI command. Alternatively, you can remove the
                                DNS Security configuration used to handle DoH traffic. | 
| PAN-270549 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See
                                PAN-OS 11.1.6-h1 Addressed Issues. | Some TLS connections are not handled correctly leading to an
                                instability in the dataplane of PAN-OS. | 
| PAN-270224 This issue affects PAN-OS
                                    11.1.4-h4 and PAN-OS 11.1.4-h7. This issue is now
                                    resolved. See PAN-OS 11.1.4-h9 Addressed Issues. | When querying for logs in the Monitor tab in
                                Panorama, some forwarded logs might be missing from the results. | 
| PAN-269106 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues. | When using a cloud-based ML detection engine (MICA), the
                                    wifclient might crash during server
                                cert verification for MICA gRPC connections and cause the dataplane
                                to restart. On certain platforms, this might cause the firewall to
                                reboot. Workaround: Disable CRL using the following CLI
                                    command:debug iot eal key-value
                                    PAN_ICD_SERVER_CERT_USE_CRL=False | 
| PAN-267671 This issue is now resolved. See PAN-OS 11.1.4-h13 Addressed Issues. | Exporting reports in PDF or CSV format and processing hourly
                                scheduled report results can potentially trigger memory leaks. As a
                                result, this can lead to process crashes and firewall reboots. | 
| PAN-268815 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.6-h1 Addressed Issues. | When using IoT Security, the wifclient
                                might exit multiple times causing the firewall to reboot.  Workaround: Uninstall the IoT Security license and disable
                                    Enable enhanced application logging (DeviceManagementCloud LoggingCloud Logging Settings). | 
| PAN-263226 This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues. | When SSL decryption is enabled and Client Hello messages span
                                multiple TCP segments, elements from the proxy_l2info memory pool
                                may not be freed properly. Memory leaks in this pool cause some SSL
                                decryption sessions to fail. Workaround: Disable Client Hello accumulation using the
                                    debug dataplane set ssl-decrypt
                                    accumulate-client-hello disable yes CLI command. | 
| PAN-263987 This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues. | When a NAT traversal (NAT-T or UDP encapsulation) IPSec tunnel is
                                terminated on a Palo Alto Networks firewall and the NAT rule applied
                                to the NAT-T IPSec tunnel is also on the same firewall, then the
                                data traffic flowing through the NAT-T IPSec tunnel can't be NATed
                                correctly. | 
| PAN-263940 | On a PA-7500 Series firewall node in an NGFW cluster, if the data
                                processing card is in slot 6, packet drops are expected. | 
| PAN-263208 This issue is now resolved. See PAN-OS 11.1.4-h9 Addressed Issues. | (PA-5440 and PA-5445 firewalls only) High system load can
                                cause the firewall to generate interrupts and trigger dataplane
                                crashes.  | 
| PAN-262556 | The ElasticSearch cluster health status might continue to remain
                                yellow for an extended period after upgrading to PAN-OS 11.1. | 
| PAN-262287 | Dereferencing a NULL pointer that occurs might cause
                                    pan_task processes to crash. | 
| PAN-260851 | From the NGFW or Panorama CLI, you can override the existing
                                application tag even if Disable Override is enabled for the
                                application (ObjectsApplications) tag. | 
| PAN-260512 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See PAN-OS 11.1.4-h9 Addressed Issues. | When accessing the IP addresses of Dynamic address group objects from
                                the Panorama user interface in a configuration with numerous Device
                                Groups, the configd process might stop
                                responding. | 
| PAN-259769 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues. | GlobalProtect portal is not accessible via a web browser and the app
                                displays the error
                                ERR_EMPTY_RESPONSE. | 
| PAN-259733 This issue is now
                                    resolved. See PAN-OS 11.1.4-h1 Addressed Issues. | Custom reports created in PAN-OS are not deleted as expected,
                                resulting in high memory use by the reportd process.
                                This can lead to issues, such as out-of-memory conditions, content
                                installation failures, and unexpected firewall reboots. | 
| PAN-258570 This issue affects PAN-OS 11.1.4-h4 and PAN-OS
                                11.1.4-h7. This issue is now resolved. See
                                PAN-OS 11.1.6-h3 Addressed Issues. | The varrcvr process might progressively use more memory
                                resulting in unexpected reboots when WildFire file forwarding is
                                handling PE files. | 
| PAN-257957 This issue affects 11.1.4-h1. This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues. | If you enable FIPS-CC mode and use the PAP or CHAP authentication
                                methods for your RADIUS server, the authd process may restart
                                unexpectedly. To avoid this issue, use one of the following
                                workarounds: 
 | 
| PAN-257615 This issue is now resolved. See PAN-OS 11.1.4-h1 Addressed Issues. | The Panorama web interface intermittently displays logs or fails to
                                display logs completely. | 
| PAN-255579 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues. | Demo Mode and Log Forwarding: PA-7500 Series firewalls and Panorama
                                display data plane logs after a delay. | 
| PAN-255285 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues. | If only the HCSI-A link is connected on NGFW cluster nodes (the
                                HSCI-B link is not connected) and the management interfaces goes
                                down, the situation will result in a split brain. | 
| PAN-255116 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | When QoS is applied, traffic on an NGFW cluster node going from an
                                MC-LAG interface to a destination stops when a member of the MC-LAG
                                goes down. | 
| PAN-254927 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | Certain types of data packets sent to threat inspection processing on
                                the Networking cards of PA-7500 Series firewalls cause a pan_task
                                crash. | 
| PAN-254827 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | When you change an IP address on a management interface on any of the
                                NGFW cluster nodes, there's no workflow in cluster-config to detect
                                this change, so the subsequent commit-all will not push the updated
                                management IP address. Workaround: You must manually make an unrelated change to
                                cluster-config in order for Panorama to detect this change; the
                                subsequent commit-all will push the cluster-config with the updated
                                management IP address to cluster-manager. | 
| PAN-254351 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | An NGFW cluster node could get stuck in suspended state in some cases
                                when you use GRE tunnel termination with keepalive enabled on both
                                ends. | 
| PAN-254240 | In the event of an HSCI flap on an NGFW cluster node, traffic
                                reconvergence takes three to four seconds. | 
| PAN-253963 | The auto commit job may take longer than expected to complete when
                                the Panorama management server is in Panorama or Log Collector
                                mode. | 
| PAN-253557 | In the event of a cluster manager restart on the leader node of an
                                NGFW cluster, traffic stops because the state machine transitions to
                                unknown and the leader is not changing. | 
| PAN-253466 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | On an NGFW cluster node, an expected packet buffer leak occurs with
                                FTP/SIP traffic over an extended period of time. | 
| PAN-252358 | (PA-7500 Series firewalls only) In the event of a corosync
                                restart, an NGFW cluster node goes to failed state. | 
| PAN-251551 | (PA-7500 Series firewalls only) When an NGFW cluster agent
                                crashes and doesn't recover, leader election will take approximately
                                45 seconds to begin and traffic failover will occur during that
                                time. | 
| PAN-251501 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | Upon a reboot, an NGFW cluster node will occasionally fail to rejoin
                                a cluster due to a timing issue. | 
| PAN-250903 | (PA-7500 Series firewalls only) In a congestion scenario on
                                an HSCI port of an NGFW cluster node, the QoS priorities of cross
                                node traffic streams might be reversed if you're using the default
                                QoS profile with class1 to class8 set as high to low. | 
| PAN-250062 This issue is now resolved. See PAN-OS 11.1.4-h4 Addressed Issues. | Device telemetry might fail at configured intervals due to bundle
                                generation issues. | 
| PAN-250043 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | On an NGFW cluster node, if you configure a QoS interface with an
                                Egress Max (Mbps) that exceeds 68000, the operation will fail with a
                                message indicating "...is not a valid reference.ā¦" The QoS Max
                                bandwidth on any interface cannot be configured to be more than
                                68000. | 
| PAN-249727 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | On an NGFW cluster node, the Custom/Pre-defined URL category is not
                                part of the session flow data and a promoted session after failover
                                does not include it. | 
| PAN-248762 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | A firewall using the Advanced Routing Engine configured with OSPF
                                crashes when connecting to the neighbor while exchanging route
                                maps. | 
| PAN-247974 | (PA-7500 Series firewalls only) LACP flap is expected during
                                a device failover in an NGFW cluster due to an L2 ctrld restart on
                                the new leader node. | 
| PAN-240529 This issue is now resolved. See PAN-OS 11.1.7 Addressed Issues | (PA-7500 Series firewalls only) Cloud application
                                information is missing from traffic logs on NGFW cluster nodes. | 
| PAN-237106 This issue is now resolved. See PAN-OS 11.1.8 Addressed Issues | LSVPN satellite certificates may be generated with
                                serial numbers exceeding 40 hexadecimal characters. This causes
                                certificate revocation and deletion operations to fail with the
                                following error messages:  
 To resolve this issue, use the following CLI
                                commands with the LSVPN satellite serial number to manually delete
                                or revoke the affected certificates: Delete certificate
                                    information:delete sslmgr-store certificate-info
                                    portal name <name> serialno
                                        <satellite_serial> Revoke
                                    satellite certificates:delete sslmgr-store
                                    satellite-info-revoke-certificate portal
                                        <name> serialno
                                        <list_of_satellite_serials> | 
| PAN-234015 | The X-Forwarded-For (XFF) value is not displayed in traffic logs. | 
| PAN-227978 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | The UI widget does not accurately list the status of the port when
                                NGFW clustering is enabled. | 
| PAN-224502 | The autocommit time of the VM-Series firewall running PAN-OS 11.1.0
                                might take longer than expected. | 
| PAN-220180 | Configured botnet reports (MonitorBotnet) are not generated. | 
| PAN-207733 | When a DHCPv6 client is configured on HA Active/Passive firewalls, if
                                the DHCPv6 server goes down, after the lease time expires, the
                                DHCPv6 client should enter SOLICIT state on both the Active and
                                Passive firewalls. Instead, the client is stuck in BOUND state with
                                an IPv6 address having lease time 0 on the Passive firewall. | 
| PAN-207611 | When a DHCPv6 client is configured on HA Active/Passive firewalls,
                                the Passive firewall sometimes crashes. | 
| PAN-207442 | For M-700 appliances in an active/passive high availability (PanoramaHigh Availability) configuration, the
                                    active-primary HA peer
                                configuration sync to the
                                    secondary-passive HA peer may fail.
                                When the config sync fails, the job Results is
                                    Successful
                                    (Tasks), however the sync status on the
                                    Dashboard displays as Out
                                    of Sync for both HA peers. Workaround: Perform a local commit on the
                                    active-primary HA peer and then
                                synchronize the HA configuration. 
 | 
| PAN-207040 | If you disable Advanced Routing, remove logical routers, and
                                downgrade from PAN-OS 11.0.0 to a PAN-OS 10.2.x or 10.1.x release,
                                subsequent commits fail and SD-WAN devices on Panorama have no
                                Virtual Router name. | 
| PAN-206909 | The Dedicated Log Collector is unable to reconnect to the Panorama
                                management server if the configd
                                process crashes. This results in the Dedicated Log Collector losing
                                connectivity to Panorama despite the managed collector connection
                                    Status (PanoramaManaged Collector) displaying connected
                                and the managed colletor Health status
                                displaying as healthy. This results in the local Panorama config and system logs not being
                                forwarded to the Dedicated Log Collector. Firewall log forwarding to
                                the disconnected Dedicated Log Collector is not impacted. Workaround: Restart the mgmtsrvr
                                process on the Dedicated Log Collector. 
 | 
| PAN-197588 | The PAN-OS ACC (Application Command Center) does not display a widget
                                detailing statistics and data associated with vulnerability exploits
                                that have been detected using inline cloud analysis. | 
| PAN-197419 | (PA-1400 Series firewalls only) In NetworkInterfaceEthernet, the power over Ethernet (PoE) ports do not display a
                                    Tag value. | 
| PAN-196758 | On the Panorama management server, pushing a configuration change to
                                firewalls leveraging SD-WAN erroneously show the auto-provisioned
                                BGP configurations for SD-WAN as being edited or deleted despite no
                                edits or deletions being made when you Preview
                                    Changes (CommitPush to DevicesEdit Selections or CommitCommit and PushEdit Selections). | 
| PAN-195968 | (PA-1400 Series firewalls only) When using the CLI to
                                configure power over Ethernet (PoE) on a non-PoE port, the CLI
                                prints an error depending on whether an interface type was selected
                                on the non-PoE port or not. If an interface type, such as tap, Layer
                                2, or virtual wire, was selected before PoE was configured, the
                                error message will not include the interface name (eg. ethernet1/4).
                                If an interface type was not selected before PoE was configured, the
                                error message will include the interface name.  | 
| PAN-194978 | (PA-1400 Series firewalls only) In NetworkInterfaceEthernet, hovering the mouse over a power over Ethernet (PoE)
                                    Link State icon does not display link
                                speed and link duplex details. | 
| PAN-187685 | On the Panorama management server, the Template Status displays no
                                synchronization status (PanoramaManaged DevicesSummary) after a bootstrapped firewall is successfully added
                                to Panorama. Workaround: After the bootstrapped firewall is successfully
                                added to Panorama, log in to the Panorama web
                                    interface and select CommitPush to Devices. | 
| PAN-187407 | The configured Advanced Threat Prevention inline cloud analysis
                                action for a given model might not be honored under the following
                                condition: If the firewall is set to Hold client request
                                    for category lookup and the action set to
                                    Reset-Both and the URL cache has been
                                cleared, the first request for inline cloud analysis will be
                                bypassed. | 
| PAN-186283 | Templates appear out-of-sync on Panorama after successfully deploying
                                the CFT stack using the Panorama plugin for AWS. Workaround: Use CommitPush to Devices to synchronize the templates. | 
| PAN-184708 | Scheduled report emails (MonitorPDF ReportsEmail Scheduler) are not emailed if: 
 Workaround: To receive a scheduled report email for all other
                                PDF report types: 
 | 
| PAN-184406 | Using the CLI to add a RAID disk pair to an M-700 appliance causes
                                the dmdb process to crash. Workaround: Contact customer support to stop the dmdb process
                                before adding a RAID disk pair to a M-700 appliance. | 
| PAN-183404 | Static IP addresses are not recognized when "and" operators are used
                                with IP CIDR range. | 
| PAN-181933 | If you use multiple log forwarding cards (LFCs) on the PA-7000
                                series, all of the cards may not receive all of the updates and the
                                mappings for the clients may become out of sync, which causes the
                                firewall to not correctly populate the Source User column in the
                                session logs. | 
| PAN-164885 This issue is now resolved. See PAN-OS 11.1.5 Addressed Issues | On the Panorama management server, pushes to managed firewalls (CommitPush to Devices or Commit and Push) may fail
                                when an EDL (ObjectsExternal Dynamic Lists) is configured to Check for
                                    updates every 5 minutes due to the commit and EDL
                                fetch processes overlapping. This is more likely to occur when
                                multiple EDLs are configured to check for updates every 5
                                minutes. | 
