: Troubleshoot Device Management License Errors
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Troubleshoot Device Management License Errors

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Troubleshoot Device Management License Errors

Troubleshoot the Device Count License Error for Panorama management servers when the number of managed firewalls exceeds the device management license limit.
After upgrading to PAN-OS 8.1, the Panorama virtual appliance will check if a device management licenses has been successfully installed. If a device management license has not been successfully installed, or the number of firewalls managed by the Panorama virtual appliance exceeds the device management license limit, you have 180 days to install a valid device management license. If no valid device management license has been installed, the following alert appears each time you log in to the Panorama web interface:
If the number of firewalls managed by the Panorama virtual appliance exceeds the device management license limit, the following alerts appears each time you log in to the Panorama web interface:
To resolve, install a valid device management license:
  1. Contact your Palo Alto Networks sales representative or your authorized reseller to purchase the appropriate device management license.

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