Troubleshoot Registration or Serial Number Errors

Table of Contents

Troubleshoot Selective Push Blocked Scenarios

Troubleshoot Registration or Serial Number Errors

On the M-700, M-600, M-300, or M-200 appliance, if the PanoramaSupport page doesn’t display support license details or the PanoramaSetupManagement page displays Unknown for the Serial Number even after you Register Panorama, perform the following steps:

Record the Panorama serial number from the order fulfillment email that Palo Alto Networks sent when you placed your order for Panorama.
Select PanoramaSetupManagement and edit the General Settings.
Enter the Serial Number and click OK.
Select CommitCommit to Panorama and Commit your changes.

Troubleshoot Selective Push Blocked Scenarios

Troubleshoot Reporting Errors

Panorama Docs

Troubleshoot Registration or Serial Number Errors

Panorama Docs

Troubleshoot Registration or Serial Number Errors

Activation and Onboarding

Next-Generation Firewalls

SASE

Cloud-Delivered Security Services

Network Security

Endpoints

Visibility & Monitoring

FedRAMP

Prisma SD-WAN Experts Corner

Best Practices

Experts Corner

Resources

Network Security Platform