Verify and Troubleshoot Forwarding Profile Configurations on Endpoints

Table of Contents

Configure Traffic Enforcement for Non-TCP and Non-UDP Protocols

Configure Third-Party Agent Coexistence with Bypass Rules

Verify and Troubleshoot Forwarding Profile Configurations on Endpoints

You can verify your forwarding profile configurations and perform high-level troubleshooting of split tunnel issues on your endpoints.

After you configure a forwarding profile, you can verify whether the traffic is being directed as intended by viewing the traffic log files. You can view the traffic logs in the log viewer or by using the Prisma Access command-line tool (PACli) on an endpoint.

To view the traffic log files from the log viewer or Strata Logging Service:
1. Select Log Viewer.
2. View the Firewall/Traffic logs for more details.
To view the traffic log files on an endpoint:
1. Start the Start the remote shell in ConfigurationEndpoint Management or open a Windows command prompt or macOS terminal window on an end user's device.
2. To show the forwarding rules in a forwarding profile, issue the following command:
  On Windows:
  "C:\Program Files\Palo Alto Networks\Prisma Access Agent\pacli" traffic show
  On macOS:
  /Applications/Prisma\ Access\ Agent.app/Contents/Helpers/pacli traffic show
  
  If you set up an environment variable for the PACli tool (pacli), you can just enter pacli traffic show.
  
  The sample PACli command-line output shows a table containing the forwarding rules that are in effect in the forwarding profile, including the priorities of the forwarding rules. The traffic enforcement selections for the forwarding profile are also shown. This table corresponds to the forwarding rules that you set up in your forwarding profile.
3. To show the details of a forwarding rule, issue the following command:
  pacli traffic show <number>
  
  Where <number> is the number in the Priority column, for example:
4. To troubleshoot split tunnel issues, you might need to examine what agent traffic is inside or outside the tunnel. You can do this by showing the Prisma Access Agent connection log. Issue the following command:
  pacli traffic log
  
  To show an individual log entry, issue the following command:
  pacli traffic log <index>
  
  Where <index> corresponds to the index number for the entry. For example:
  
  You can also export the connection log to a file for further analysis by issuing:
  
  pacli traffic log export <filename>