Log Collection and Troubleshooting for android Endpoints
When you experience unusual behavior, you can collect and share logs with your
administrator for further troubleshooting
Open the Prisma Access Agent app.
Go to the Settings page by tapping the Settings icon.
View connection statistics to see more information to help with
troubleshooting.
Under Troubleshooting, select Share
Logs and click Download to download the
log files locally to your device. You can share the logs with your
administrators using mail or other preferred apps.