Change Prisma Access Agent App Settings

Table of Contents

Connect the Prisma Access Agent to a Different Location

Change Prisma Access Agent App Settings

After you log in to the Prisma Access Agent, you can modify app settings to change the way the agent behaves.

Where Can I Use This?	What Do I Need?
Prisma Access Agent	Minimum Prisma Access Agent version: 25.1 (macOS and Windows) 25.7 (Linux) macOS, Windows, or Linux desktop devices Check the prerequisites for the supported OS versions Internet access

Use the Prisma Access Agent settings window to view information about your device and to change options for your agent, such as enabling desktop notifications.

Open the Prisma Access Agent by clicking the

icon from the macOS menu bar, Windows taskbar, or Linux panel.
Click the options icon to open the settings window.

In the settings window, you can view the following information:

(macOS and Windows agents only) If your administrator has configured IPv6 dual-stack support and if your device is IPv6-enabled, you will see both IPv4 and IPv6 addresses:

Icon	Description
	Your user ID
	The location that your device is connected to
	The IP address assigned to your device (`macOS and Windows agents only`) If your administrator has configured IPv6 dual-stack support and if your device is IPv6-enabled, you will see both IPv4 and IPv6 addresses.
	The hostname or IP address for the server that you're connected to

(Not supported on Prisma Access Agent Linux) To receive Prisma Access Agent notifications in the menu bar (on macOS) or taskbar (on Windows), Allow desktop notifications. This setting is enabled by default.
To understand what data the Prisma Access Agent collects and how the information is used, view the Privacy Policy.
To get assistance on the Prisma Access Agent, click Support Resources.
If configured, you can Disable the Prisma Access Agent.
If your administrator permits it, Sign Out of the Prisma Access Agent.
View the version of your Prisma Access Agent.
To close the window, click the X.