Disconnect the Prisma Access Agent from a Location

Disconnect the Prisma Access Agent from a Location

Where Can I Use This?	What Do I Need?
Prisma Access Agent	Prisma Access Agent version 25.1.0.14 macOS 14 and later or Windows 10 version 2024 and later desktop devices Internet access

If your administrator has configured the Prisma Access Agent to run in On Demand mode, you can disconnect from a Prisma Access location.

If you disconnect from a location, your device will not be protected by the same security policies that your organization enforces, and you won’t be able to access your organization's private and public applications and resources.

You cannot disconnect from Prisma Access if your agent is running in Always On mode. To see if your agent is in Always On mode, hover your cursor over the lock:

To disconnect from a Prisma Access location:

1. Launch the Prisma Access Agent by clicking the Prisma Access Agent icon

   

   from the macOS menu bar or Windows taskbar.
2. Click the lock icon to disconnect from the location.

   

   You are disconnected from the location.