Use the Prisma Access Agent App (Managed Devices) iOS

1. Open the Prisma Access Agent app.

2. The agent gets connected based on the connect method configured by your Prisma Access Agent administrator. Prisma Access Agent supports the following connect methods:

   • Always-On
     In an Always-On configuration, Prisma Access Agent automatically connects as soon as you log in.
   • On-Demand
     In an on-demand configuration, you must manually connect Prisma Access Agent through the application. Traffic is routed through the Prisma Access Agent app only after you initiate and establish the connection.
   • Automatic Configuration
     • Per-App
       In a per-app configuration, your administrator can configure the managed apps that will route traffic through Prisma Access Agent. When you access the managed app, Prisma Access Agent will automatically connect and only traffic for the managed apps your administrator has configured under the configuration profile will be routed through Prisma Access Agent.
     • On-Demand Connect Rules
       In an on-demand connect rules configuration, while you can manually initiate a connection to the Prisma Access Agent, administrators can also configure Prisma Access Agent to connect automatically when you access a specific domain.
3. (Prisma Access Agent 25.7.0) When using Prisma Access Agents configured for per-app deployment, you will receive a notification if you connect to a network that requires captive portal authentication, such as public Wi-Fi at hotels, cafes, or airports.

   1. Tap on the notification to proceed.
   2. The captive portal login page will appear in the embedded browser. Enter your credentials or accept the terms of service as required by the network provider. For example:

   After you connect the app, the app displays the VPN icon on the screen.

4. For Prisma Access Agents agents with on-demand or per-app configurations, tap Disconnect on the app when you no longer need to access the resources through Prisma Access Agent.