Enable Multitenancy and Migrate the First Tenant
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Prisma Access

Enable Multitenancy and Migrate the First Tenant

Table of Contents

Enable Multitenancy and Migrate the First Tenant

Where Can I Use This?
What Do I Need?
  • Prisma Access (Managed by Panorama)
  • For information about managing multiple tenants in
    Prisma Access (Managed by Strata Cloud Manager)
    , see Prisma SASE.
Use the following workflow to enable multitenancy and migrate your existing configuration to the first tenant you create. If you don’t have any existing configuration, you can Enable Multitenancy and add your tenants; then configure them.
When you enable multitenancy,
Prisma Access
migrates the following components of your configuration:
  • All service connection and remote network tunnel onboarding information, including tunnel configuration.
  • Existing mobile users onboarding information.
  • Cortex Data Lake information.
  • Existing Autonomous DEM (ADEM) configuration
  • The templates, template stacks, and device groups for service connections, remote networks, and mobile users.
You need to specify the number of users (for a mobile user deployment), bandwidth (for a remote networks deployment), and Autonomous DEM (ADEM) to allocate for each deployment (if you have purchased an ADEM license).
Because of these device group changes, you create an access domain and add the migrated device groups, templates, and template stacks, as shown in the following workflow.
If you don’t have an existing
Prisma Access
configuration, and you are creating an all-new multitenant deployment, do not use this workflow; instead, complete the steps in Add Tenants to Prisma Access to create the first tenant.
  1. Determine the number of licensed units you want to allocate to this deployment.
    While
    Prisma Access
    migrates your configuration to the first tenant, you need to specify:
    • The
      Bandwidth
      to allocate for the tenant’s remote users deployment (if applicable).
    • The
      Users
      to allocate for the tenant’s mobile users deployment (if applicable).
    • The number of ADEM units to allocate for mobile uses and remote networks (if applicable).
  2. Select
    Panorama
    Cloud Services
    Configuration
    .
  3. Select
    Enable Multitenancy
    (located on the upper right of the page).
    After you enable multitenancy, Panorama displays a notification informing you that the existing
    Prisma Access
    configuration move to the first tenant.
    After you enable multitenancy, your deployment permanently changes to a multitenant deployment, and you cannot revert to single tenant mode.
  4. Click
    OK
    to migrate the existing configuration to the first tenant.
    The
    Tenants
    page displays, and pie charts in the center of the window display.
    • If you have a remote networks or mobile users license, the available amount of licensed remote network bandwidth and mobile users display.
    • (
      Remote Networks and Mobile User Deployments Only
      ) If you have purchased an Autonomous DEM license, the available number of units for ADEM uses displays.
    • If you have a Clean Pipe deployment, the amount of bandwidth for the tenant displays.
  5. Choose the type of deployment you want to use for the tenant.
    • For a remote network, mobile user deployment, or to configure both deployment types for a tenant, select
      Remote Networks/Mobile Users
      .
    • For a clean pipe deployment, select
      Clean Pipe
      .
      This section only describes how to configure tenants for remote network, mobile user, or both remote network and mobile user deployment types. To configure the clean pipe service, see Prisma Access for Clean Pipe.
  6. Migrate the existing configuration to the first tenant.
    The first migrated sub-tenant's name is auto-populated from the tenant you are migrating and cannot be edited.
    1. Create a new
      Access Domain
      by clicking the down arrow selecting
      New Access Domain
      .
    2. Enter a
      Name
      for the access domain and click
      OK
      .
      Prisma Access
      adds the
      Mobile_User_Device_Group
      ,
      Remote_Network_Device_Group
      , and
      Service_Conn_Device_Group
      Device Groups
      to the new access domain.
      Do not associate the default Device Groups and Templates to other sub-tenants other than the first migrated sub-tenant.
    3. (
      Optional
      ) Click
      Templates
      to verify that
      Prisma Access
      added the following templates and template stacks:
      • Explicit_Proxy_Template
      • Explicit_Proxy_Template_Stack
      • Mobile_User_Template
      • Mobile_User_Template_Stack
      • Remote_Network_Template
      • Remote_Network_Template_Stack
      • Service_Conn_Template
      • Service_Conn_Template_Stack
        These are the default template stacks and templates for a standard Prisma Access deployment; if you added other templates, be sure that
        Prisma Access
        added them.
    4. (
      Optional
      ) If you have other templates associated with this configuration, select them.
    5. Click
      OK
      to close the
      Access Domain
      page and return to the
      Tenants
      page.
  7. Enter the values in
    Bandwidth (Mbps)
    for remote networks,
    Users
    for mobile users, and the number of
    Autonomous DEM Users
    you want to allocate for each deployment type.
    Use the following guidelines when allocating ADEM units for a tenant:
    • The number of ADEM units you can allocate for mobile users and remote networks can be only equal to or less than base license.
    • The minimum number of units you can allocate is 200.
    • After you allocate the ADEM units for a tenant, you can edit or remove those units.
    • If you did not purchase an ADEM license for your deployment type (Mobile Users or Remote Networks), that choice is grayed out.
  8. Click
    OK
    .
    The
    Panorama
    Cloud Services
    Configuration
    page shows the first tenant successfully migrated, and a
    Tenants
    drop-down is added above the
    Tenants
    area.
  9. Make sure that all the templates and device groups were populated to the tenant.
    1. Select the tenant from the drop-down list.
    2. Go to
      Panorama
      Cloud Services
      Configuration
      .
    3. Select
      Service Setup
      .
    4. Click the gear to edit the
      Settings
      .
    5. Make sure that the correct template stack, template, and device group (Service_Conn_Template_Stack, Service_Conn_Template, and Service_Conn_Device_Group, respectively) were populated to the settings.
    6. Go to oither tabs for which you have existing configuration (for example,
      Mobile Users—GlobalProtect
      ,
      Mobile Users—Explicit Proxy
      ,
      Remote Networks
      , or
      Service Connection
      ), click the gear to edit the
      Settings
      , and make sure that the correct template stack, template, and device group were populated to the settings.
  10. Commit your changes locally to Panorama (
    Commit
    Commit to Panorama
    .
  11. Select
    Commit
    Commit to Panorama
    to save your changes locally on the Panorama that manages Prisma Access.
    If you do not perform a local commit,
    Prisma Access
    components do not display in the Push Scope when you Commit and Push your changes.
  12. Commit and push your changes to make them active in
    Prisma Access
    .
    1. Select
      Commit
      Commit and Push
      and
      Edit Selections
      in the Push Scope.
    2. Select
      Prisma Access
      , then select the tenant you created,
      Service Setup
      ,
      Remote Networks
      , and
      Mobile Users
      .
    3. Click
      OK
      to save your changes to the Push Scope.
    4. Commit
      and
      Push
      your changes.
  13. Select
    Panorama
    Cloud Services
    Status
    .
    The status page shows the status of all tenants. Because you have created only one tenant, that tenant is the only one that displays. If you select that tenant from the drop-down, you show a detailed status of that tenant.
    Selecting a tenant from the drop-down returns you to the Status page for that tenant.
  14. Continue to add more tenants to
    Prisma Access
    .

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