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    Sort Logs by Device Group ID in a Multitenant Deployment
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    Prisma Access

    Sort Logs by Device Group ID in a Multitenant Deployment

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    Sort Logs by Device Group ID in a Multitenant Deployment

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama)
    • For information about managing multiple tenants in Prisma Access (Managed by Strata Cloud Manager), see Prisma SASE.
    To sort the logs manually by tenant in Panorama, select MonitorLogs and choose the Device Group associated with that tenant to display the logs for that device group. However, if you are forwarding your logs to an external device, you might have a need to sort those logs at the tenant level. To do so, find the device group ID in the logs that is associated with the device group and use that group ID-to-device group mapping to associate the logs with a tenant.
    There are four fields associated with the device group in the logs: DG Hierarchy Level 1, DG Hierarchy Level 2, DG Hierarchy Level 3, and DG Hierarchy Level 4. These fields show the device group IDs in its hierarchy. The shared device group (level 0) is not included in this structure.
    DG Hierarchy Level 1 refers to the first device group level in the hierarchy. If you added children or grandchildren device groups, the DG Hierarchy Level 2 through DG Hierarchy Level 4 fields show the hierarchy from the child group to the great-grandchild group, respectively.
    To find logs by tenant, complete the following task.
    1. Find the device group IDs associated with the device group.
      • To find this information using a CLI command, log into Panorama as a superuser (admin-level user), enter the show readonly command in configuration mode, and view the values in the device-group heading. The IDs for the device groups display under the device group name. The following example shows that the device ID for the acme-sc device group is 20.
        Note that these device groups are at the first level in the hierarchy (DG Hierarchy Level 1); you use that information in the query in the next step.
        admin# show readonly
...
  device-group {
        acme-sc {
          id 20;
        }
        acme-rn {
          id 39;
        }
        acme-mu {
          id 40;
        }
        hooli-rn {
          id 56;
        }
        hooli-sc {
          id 57;
        }
        hooli-mu {
      • To use an API query, enter the following API command:
        /api/?type=op&cmd=<show><dg-hierarchy></dg-hierarchy></show>
      For more information about using APIs with logs, see Retrieve Logs (API).
    2. Use the device group ID-to-device group name mapping to associate the logs with a tenant.
    3. Add the Forwarding parameters that select the logs you want to forward.

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