notifies you and
requests that you activate a supported version.
You
can replace the current active version with another hosted version
from the Service Setup page by completing the following steps.
If
you are using
Prisma Access
in a FedRAMP environment, you
must use the FIPS-certified version of GlobalProtect, which is version
of 5.1.4. If you change the default
GlobalProtect version from 5.1.4, you cannot select version
5.1.4 from the Panorama UI and must open a Support case with Palo
Alto Networks Technical Support to add it back.
Select
Panorama
Cloud Services
Configuration
Service Setup
.
Select
Activate new GlobalProtect App version
.
The active version is indicated in the drop-down list.
If
your current GlobalProtect version is end-of-life (EoL), a message
displays in this area on the Service Setup page; if you receive
this message, upgrade your GlobalProtect app version by continuing
to the next step.
Select the version to which you want to upgrade and click
OK
.
A window displays to verify your choice.
After the
app has been activated, you receive a success message.