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Prisma Access

Panorama

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Panorama

If your currently-active version is end-of-life,
Prisma Access
notifies you and requests that you activate a supported version.
You can replace the current active version with another hosted version from the Service Setup page by completing the following steps.
If you are using
Prisma Access
in a FedRAMP environment, you must use the FIPS-certified version of GlobalProtect, which is version of 5.1.4. If you change the default GlobalProtect version from 5.1.4, you cannot select version 5.1.4 from the Panorama UI and must open a Support case with Palo Alto Networks Technical Support to add it back.
  1. Select
    Panorama
    Cloud Services
    Configuration
    Service Setup
    .
  2. Select
    Activate new GlobalProtect App version
    .
    The active version is indicated in the drop-down list.
    If your current GlobalProtect version is end-of-life (EoL), a message displays in this area on the Service Setup page; if you receive this message, upgrade your GlobalProtect app version by continuing to the next step.
  3. Select the version to which you want to upgrade and click
    OK
    .
    A window displays to verify your choice.
    After the app has been activated, you receive a success message.
  4. View the System Status page to verify the
    Active GlobalProtect App version
    .


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