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To configure the Citrix SD-WAN remote network tunnel, use the following workflow.
Before you start this workflow, perform the following tasks:
  • Configure Prisma Access for remote networks for the tunnels you create in this section, and make a note of the IKE and IPSec Crypto profiles you used for the remote network tunnel. Match these profiles when you configure the IPSec tunnel in the Citrix SD-WAN.
  • When you configure the
    IKE gateway
    , use the following configuration parameters:
    • Specify the Citrix SD-WAN Public IP address as the
      Peer Address
      .
    • Enable
      NAT Traversal
      in the
      Advanced Options
      tab.
  • When you configure the
    IPSec Gateway
    , specify the following configuration parameters:
    • Specify the
      IKE Gateway
      and
      IPSec Crypto Profile
      that you created in Panorama for this remote network tunnel. These profiles include all the required IKE and IPSec crypto settings. Leave
      Enable Replay Protection
      selected to detect and neutralize against replay attacks.
    • Add a
      Proxy ID
      for the Citrix peer to allow traffic from the Citrix SD-WAN through the tunnel. For the
      Local
      entry, use the
      Destination IP/Prefix
      that you configure on the Citrix side in a later task (in this case, 0.0.0.0). For the
      Remote
      entry, use the
      Source IP/Prefix
      that you configure on the Citrix side in a later task.
      The
      Local
      route of 0.0.0.0/0 means that all traffic (including internet traffic) from the Citrix SD-WAN that matches the remote subnet address (172.16.4.0/24 in this example) is protected by Prisma Access.
      For more information, refer to the Citrix document Palo Alto Integration by Using IPsec Tunnels.
  • Make a note of the Service IP address of the Prisma Access side of the tunnel after you create the remote network tunnel. To find this address in Panorama, select
    Panorama
    Cloud Services
    Status
    Network Details
    , click the
    Remote Networks
    radio button, and find the address in the
    Service IP Address
    field.
After you configure the remote network tunnel in Panorama, configure the IPSec tunnel in the Citrix SD-WAN by completing the following task.
  1. Log in to the Citrix SD-WAN web interface, select
    Connection
    Site
    IPsec Tunnels
    .
  2. Choose a
    Service Type
    (LAN or Intranet).
  3. Enter a
    Name
    for the service type.
  4. Select the available
    Local IP
    address.
    If you specified a service type of
    Intranet
    , the configured Intranet server determines which Local IP addresses are available.
  5. In the
    Peer IP
    field, specify the
    Service IP Address
    that you noted when you configured the remote network in Prisma Access.
  6. Specify the IKE and IPSec parameters, matching the parameters you specified in Prisma Access.
    Note the
    Source IP/Prefix
    and
    Destination IP/Prefix
    values; those values should match the
    Remote
    and
    Local
    values, respectively, that you configured for the
    Proxy ID
    in Prisma Access.
  7. Click
    Apply
    .

Troubleshoot the Citrix SD-WAN Remote Network

To monitor and troubleshoot IPSec tunnels on the Citrix side of the tunnel, open the Citrix SD-WAN UI and select
Monitoring
Statistics
and
Monitoring
IKE/IPSec
.
For more troubleshooting information, see the following Citrix documents:
In addition, Prisma Access provides logs that provide you with the status of remote tunnels and the status of each tunnel. To view these logs in Panorama, select
Monitor
Logs
System
.
To debug tunnel issues, you can filter for tunnel-specific logs by using the object identifier corresponding to that tunnel. The following figures show errors related to tunnel misconfiguration and negotiation issues.


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