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Use this workflow to configure Silver Peak EdgeConnect with Prisma Access.
Silver Peak recommends that you configure two tunnels in an active-backup configuration between Silver Peak EdgeConnect and Prisma Access, because there are some restrictions for accessing resources at other network locations when you configure the tunnels in an active-active configuration because of the overlapping subnets.
Before you start this workflow, complete the following tasks:
  • Configure a remote network tunnel in Prisma Access for the tunnels you create in this section, and make a note of the IKE and IPSec Crypto profiles you used for the remote network tunnel. You also need the Service IP address of the Prisma Access side of the tunnel to complete this configuration. To find this address in Panorama, select
    Panorama
    Cloud Services
    Status
    Network Details
    , click the
    Remote Networks
    radio button, and find the address in the
    Service IP Address
    field.
  • Determine your remote tunnel capacity. Silver Peak bases the tunnel capacity on licensing and the capacity of the device model. For example, the base Silver Peak license supports up to 200 Mbps WAN uplink, and the EC-XS supports 200 Mbps. Prisma Access bases its tunnel capacity on what you specify when you create the remote network and the amount of bandwidth in the Prisma Access license.
  1. From the Silver Peak orchestrator, create a tunnel configuration.
    1. Select
      Configuration
      .
    2. Select
      Tunnels
      Passthrough
    3. Select
      Add Tunnel
      .
    4. Select a
      Name
      ,
      Local IP
      ,
      Remote IP
      , and
      Mode
      .
    5. In the
      Advanced Options
      area, enter the IKE and IPSec parameters.
      The parameters must be the same as the parameters that you specified on Prisma Access. Silver Peak recommends the following IKE and IPSec encryption settings:
      • IKE encryption settings:
        • Encryption
          —AES-256-CBC
        • Authentication
          —SHA512
        • IKE Lifetime
          —8 hours
        • Dead Peer Detection
          Delay time:
          300 seconds
          Retry:
          3
        • IKE Identifier
          —IP address (leave blank - public IP is autodetected)
        • DH
          —Group 14
        • Mode
          —Aggressive
      • IPSec encryption settings:
        • Encryption
          —AES-25-CBC
        • Authentication
          —SHA512
        • Lifetime
          —60 minutes
        • PFS
          —DH - Group 14
  2. Create two tunnels to Prisma Access: one Active and the other Backup.
    The following example creates two tunnels named
    GlobalProtect-1
    and
    GlobalProtect-2
    .
    Specify the Prisma Access
    Service IP Address
    in the
    Remote IP
    field.
    Select the
    Local IP
    address from the list of WAN interface IP addresses.
  3. Use the 3rd party IPSec tunnels in a Business Intent overlay policy by selecting
    Business Intent Overlay
    and configuring the
    Peer/Service
    in the
    Policies
    area.
  4. Order the
    GlobalProtect-1
    GlobalProtect-2
    service to the
    Preferred Policy Order
    field in the internet Traffic area.
    Defining the order in the
    Preferred Policy Order
    configures the GlobalProtect-1 tunnel to automatically failover to the GlobalProtect-2 if the GlobalProtect-1 goes down. When both tunnels from the branch to Prisma Access are down, Silver Peak uses any other defined path such as local breakout or backhaul using the Overlay.

Support for Two Active-Active Connections

Two connections from a branch as active-active on Prisma Access are implemented as two separate remote network connections. Onboard the connections in two separate regions using one of the following methods:
  • Specify
    Overlapped Subnets
    when you configure the remote network tunnel in Prisma Accessthe two remote networks in two separate regions. See Remote Network Locations with Overlapping Subnets for more information.
  • Onboard both remote networks to the same region, but specify the bandwidth for one of the connections to the maximum bandwidth that is licensed and supported for Prisma Access. Select
    Panorama
    Licenses
    Prisma Access for Remote Networks
    to see the maximum bandwidth.
    The Silver Peak SD-WAN manually injects branch subnets into Prisma Access, but return traffic might not travel through the same tunnel if you use the same branch subnets for both tunnels. To avoid asymmetric traffic paths, configure different branch subnets for each primary tunnel.
  1. To load balance between the two tunnels, use identical names under Peer/Service. For example, if you use a Peer/Service name
    GlobalProtect
    for the tunnels GPCS1 and GPCS2, traffic will load balance between the two tunnels.
    The following figure shows the different branch subnets configured in Prisma Access for the load-balanced tunnels.
    The following figure shows Prisma Access in two regions in the
    Remote IP
    area and the peer service configured as
    GlobalProtect
    in the
    Peer/Service
    area.
    The following figure shows
    Send to GlobalProtect
    configured in the
    Preferred Policy Order
    field.

Troubleshoot the Silver Peak Remote Network

Prisma Access provides logs that provide you with the status of remote tunnels and the status of each tunnel. To view these logs in Panorama, select
Monitor
Logs
System
.
To debug tunnel issues, you can filter for tunnel-specific logs by using the object identifier corresponding to that tunnel. The following figures show errors related to tunnel misconfiguration and negotiation issues.


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