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    Prisma Access

    Prisma Access Addressed Issues

    Table of Contents

    Prisma Access Addressed Issues

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama)
    • Prisma Access license
    • Minimum Required Prisma Access Version 6.0 Preferred or Innovation
    The following topics describe issues that have been addressed in Prisma Access 6.0 and Prisma Access 6.0.1.

    Prisma Access 6.0.1 Addressed Issues

    Issue IDDescription
    CYR-41740Fixed an issue where, if there were more than 100 connectors onboarded in the same region in a short duration of time, private app access through some of the ZTNA connectors might not work.

    Prisma Access 6.0.0-h40 Addressed Issues

    Issue IDDescription
    CYR-58965Fixed an issue where Panorama did not send the onboarding commit job to the backend when onboarding Service Connections, requiring a secondary push to properly trigger the commit job for Service Connections.
    CYR-58852
    Fixed an issue where Panorama commit validation workflows would fail if a tenant's licenses had the "no_limit" string under the service_connection local service chain information in the license_capabilities. This occurred because the system was attempting to convert the string to an integer.
    CYR-58332Fixed an issue where commits to GlobalProtect gateways failed with a validation error related to the `max-version` setting in the SSL-TLS service profile.
    CYR-58134Fixed an issue where the Private App Access option is automatically disabled by the Cloud Services plugin when the plugin was upgraded from 5.1.0-39 to 6.0.0-11 in Panorama. When this configuration was pushed to Prisma Access, customers faced outages to critical internal applications.
    CYR-57700Fixed an issue where any changes to the Cloud Services Plugin onboarding configuration on Panorama resulted in an error when the 'DEFAULT' config was missing in the GlobalProtect portal.
    CYR-57636 Fixed an issue where users were unable to view remote network bandwidth usage statistics on Panorama.
    CYR-57060Fixed an issue where, on existing aggregate bandwidth deployments that have remote network SPNs configured and use site-based licensing, previously configured remote networks SPNs were not displayed in the Panorama UI.
    CYR-55228Fixed an issue where the bulk creation of remote networks for Prisma Access multitenant failed.
    CYR-54503Fixed an issue where domain configurations were not applied to mobile users during a partial commit on Panorama, while the same configurations were successfully applied to remote networks.
    CYR-53575
    Fixed an issue where commits for passive Panorama failed, preventing the ability to perform a required local commit from passive Panorama.

    Prisma Access 6.0.0-h25 Addressed Issues

    Issue IDDescription
    CYR-56987
    Fixed an issue where the Panorama > Cloud Services > Services > Monitor > <location> > Status Page filter is not working correctly. Instead of showing a status, a continuously loading icon is displayed on the upper right.
    CYR-54896
    Fixed an issue where, when using VM Panorama 11.1.6-h4, users are unable to create access route from Panorama.

    Prisma Access 6.0.0-h22 Addressed Issues

    Issue IDDescription
    CYR-55537Fixed an issue related to search fields in remote network, service connection, and mobile user templates for the Zones tab.
    CYR-55228Fixed an issue where, after a bulk import of remote networks using a .csv file, a commit failure was encountered.
    CYR-55216Fixed an issue where the a commit-all operation failed for a Hybrid-SWG device or platform that doesn't support the Cloud Services plugin.
    CYR-55138Fixed an issue where the Aggregate Bandwidth widget was not being displayed for remote networks in the Cloud Services plugin.
    CYR-54543Fixed an issue where Panorama-based forced GlobalProtect logout was failing when a logged in user had a special character in the user name or computer name. You can now have a successfully log out users or computers that have a special character in the username or computer name using the logout button on the panorama plugin for Prisma Access.
    CYR-54428Fixed an issue related to the Service Connection Device Group Template Stack.
    CYR-53485Fixed an issue where a GlobalProtect app log certificate, which is required for ADEM, could not be generated for Prisma Access China.

    Prisma Access 6.0.0-h11 Addressed Issues

    Issue IDDescription
    CYR-55020Fixed an issue where the Cloud Services plugin did not display the Remote Networks and Mobile Users configuration.
    CYR-49944Fixed an issue where a secondary DNS server was configured, which should not be allowed.
    CYR-29269Fixed an issue to increase log the size and the number of log files for the Cloud Services plugin.

    Prisma Access 6.0.0-h9 Addressed Issues

    Issue IDDescription
    CYR-54776Fixed an issue where BGP filtering was enabled for all tenants in a multitenant deployment that was converted from a single tenant deployment. If you have an existing Prisma Access non-multitenant deployment and convert it to a multitenant deployment, only the first tenant (the tenant you migrated) supports BGP filtering.
    CYR-53941Fixed an issue where, when onboarding remote networks using configuration import in a multi-tenant deployment, an import error was seen.
    CYR-53752Fixed an issue where the Cloud Services plugin's trusted endpoint value was empty when the environment variable was set to None.
    CYR-53092Fixed an issue where the Panorama commit was failing when the UI attempted to generate the IoT configuration automatically in a tenant with that had Base SITE and IOT SITE SKUs.

    Prisma Access 6.0.0-h3 Addressed Issues

    Issue IDDescription
    CYR-53485Fixed an issue where a GlobalProtect app log certificate, which is required for ADEM, could not be generated for Prisma Access China.

    Prisma Access 6.0.0 Addressed Issues

    Issue IDDescription
    CYR-53726Fixed an isssue where, for tenants using site-based licensing for branch sites, the site license type may display as Unknown for certain branch sites within SCMMonitorBranch Sites.
    CYR-53725Fixed an issue where, for tenants using site-based licensing for branch sites, the dashboard under SCMMonitorBranch Sites might be intermittently unavailable in Prisma Access locations, including Qatar, Taiwan, Indonesia, Israel, and Saudi Arabia.
    CYR-52199Fixed an issue where the drop down menu for bandwidth for Clean Pipe displayed incorrect bandwidths.
    CYR-51478 Fixed an issue where, if you used Dynamic Privilege Access, using ZTNA Connectors without at least one service connection was not supported.
    CYR-50707Fixed an issue where, if you were using IP Optimization with ZTNA Connector, Source IP Address stickiness (the ability for users to maintain the same egress IP for the same source IP address in a session) was not supported.
    CYR-47741Fixed an issue where the Singapore Colo-Connect service connection went down after a dataplane upgrade to 10.2.10-h8.
    CYR-46170Fixed an issue where, if you enabled DDNS and you later pushed a service subnet change to your mobile users, you must also restart the DDNS plugin on your Mobile User gateway for DDNS to pick up the change.
    CYR-45847Fixed an issue where, when a service subnet was changed, it as updated on the Prisma Access GlobalProtect gateways, but the GlobalProtect tunnel went down because NAT was not correctly implemented.
    CYR-45517Fixed an issue where, in the Colo-Connect tab, a read-only user was able to delete onboarding entries.
    CYR-45341Fixed an issue where Commit and Push jobs to Colo-Connect Device Groups were timing out, causing VLANs to not be deleted.
    CYR-45440Fixed an issue where, when configuring Admin Roles, the access information was not always saved correctly.
    CYR-44391Fixed an issue where Explicit Proxy deployments in China did not support using the Cloud Identity Engine or SAML for authentication.
    CYR-44433Fixed an issue where the status for Remote Network jobs that were successful can change from Success to Pending state.
    CYR-44079Fixed an issue where the GlobalProtect DDNS logs were not rotating and the file size kept increasing.
    CYR-43690Fixed an issue where, when attempting to modify or delete Connector IP Blocks in ZTNA Connector, the changes were not applied after a Commit and Push.
    CYR-43062Fixed an issue where we did not support the 5.1 DDNS feature along with the IPv6 sinkhole service.
    CYR-42919Fixed an issue where, when attempting to modify or delete Connector IP Blocks in ZTNA Connector, the changes are not applied after a Commit and Push.
    CYR-42480Fixed an issue where private app access could be used in deployments only when Proxy Mode or Prisma Access Browser were enabled.
    CYR-41838Fixed an issue where the egress IP address for Remote Networks - High Performance deployments displayed twice when you retrieved it using the Prisma Access API.
    CYR-39148Fixed an issue where, when configuring Colo-Connect, Commit and Push operations to Colo Connect Device Groups might intermittently fail.
    CYR-30044
    Fixed an issue where predefined EDLs weren't being populated in the Block Settings list in a new Explicit Proxy deployment.

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