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    Prisma Access

    Prisma Access Addressed Issues

    Table of Contents

    Prisma Access Addressed Issues

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama)
    • Prisma Access license
    • Minimum Required Prisma Access Version 6.0 Preferred or Innovation
    The following topics describe issues that have been addressed in Prisma Access 6.0 and Prisma Access 6.0.1.

    Prisma Access 6.0.1 Addressed Issues

    Issue IDDescription
    CYR-51157 Fixed an issue where Secure Inbound Access was not supported with Remote Networks—High Performance deployments.
    CYR-41740Fixed an issue where, if there were more than 100 connectors onboarded in the same region in a short duration of time, private app access through some of the ZTNA connectors might not work.

    Prisma Access 6.0.0-74 Addressed Issues

    Issue IDDescription
    CYR-66709Fixed an issue where the Export Remote Networks configuration did not work when the Remote Networks Template IKE Gateway was configured with a Peer IP Address Type as IP instead of Dynamic.
    CYR-66504Fixed an issue where failures were encountered (for example, the response was empty) when the CA certificate was being requested by Strata Logging Service.
    CYR-66409Fixed an issue where service connection onboarding might not display properly when the administrator creates a sub-tenant's name with the "remote-networks" keyword.
    CYR-66277Fixed an issue where, for Prisma Access Cloud Service plugin when IP optimization was enabled and IP Allowlist was enabled, there was a change and difference detected in the configuration between the cloud and the configuration, which pushed an empty change. Because of this action, any changes made by the administrator would be attributed to the __cloud_services user instead of the admin user that made the change.
    CYR-63794Fixed an issue where, if the Panorama license was renewed after its expiration, the cloud services OTP workflow and license capability fetch workflow did not complete without manually deleting the stale/expired license key files.

    Prisma Access 6.0.0-h69 Addressed Issues

    Issue IDDescription
    CYR-66281Fixed an issue where SPNs were not appearing on the SD-WAN UI because of a Cloud Service Plugin issue.
    CYR-64827Fixed an issue to remove bad import for get_rn_to_ep_ip_list.py.
    CYR-61262Fixed a logging issue for commit validation on Panorama plugin to show the total number of Trusted Source IP Addresses instead of the total number of object entries.
    CYR-52710
    Fixed an issue with the PA 6.0.1 SBL "parking" feature, when an existing AggBw (Aggregate Bandwidth) tenant adds a Site-Based License (SBL), the back end "parks" both licenses together. This merges sites with bandwidth_cap and combines ip_sites_map with ip_bw_map within the inbound_access metadata.
    The UI must continue to display all AggBw constructs and management options during this state. Since the data plane migration to RN-HP (Regional Next-Generation Hub) can take weeks, customers require uninterrupted access to their existing AggBw interface until the transition is complete.

    Prisma Access 6.0.0-h65 Addressed Issues

    Issue IDDescription
    CYR-65646Fixed an issue where, in the Panorama Explicit Proxy configuration UI, the "Enable Prisma Access Browser" toggle is not visible.
    CYR-65009Fixed an issue where users with the Device Group and Template role cannot push commit for Prisma Access after upgrading to CSP 5.2.0-h69. The user can now commit and push the configuration changes.
    CYR-54503Fixed an issue where domain configurations were not applied to mobile users during a partial commit on Panorama, while the same configurations were successfully applied to remote networks.

    Prisma Access 6.0.0-h62 Addressed Issues

    Issue IDDescription
    CYR-63868Fixed an issue where a new GlobalProtect App version could not be activated in Panorama.
    CYR-63697Fixed an issue where commit validation did not fail when a Remote Network was configured with ECMP Load Balancing with Symmetric Return and was enabled with no ECMP link.
    CYR-63690Fixed an issue where a Failed to load mobile user gateways error occurred during mobile user onboarding for setups with high subtenant counts.
    CYR-60685Fixed an issue where plugin validation failed after reducing the Aggregate Bandwidth allocation for the US-East location.
    CYR-60070Fixed an issue where all Panorama environments were not required to have the device certificate installed.
    CYR-56776Fixed an issue where "Allow all IPs and Auth bypass *.*" was not blocked in an Explicit Proxy configuration.
    CYR-52444Fixed an issue where, in a multitenant Panorama Managed Prisma Access deployment, the BGP Filtering feature was supported only on a parent Tenant and was not supported on sub-tenants.
    CYR-44968Fixed an issue where Prisma Access no longer validated the 30-minute maximum limit for automatic VPN restoration when you enabled IP Optimization.

    Prisma Access 6.0.0-h54 Addressed Issues

    Issue IDDescription
    CYR-62342
    Fixed an issue where the user was unable to configure Quality of Service (QoS) for specific compute locations such as Sweden.
    CYR-61254
    Fixed an issue where Prisma Access multitenancy managed through Panorama could be enabled for new deployments.
    For further information, see the EOL announcement: end-of-life-announcements
    CYR-59117
    Fixed an issue where, for aggregate bandwidth remote network deployments using a Cloud Services plugin lower then 6.1, unsupported locations appeared in the Onboarding page.

    Prisma Access 6.0.0-h50 Addressed Issues

    Issue IDDescription
    CYR-62135Fixed an issue where, in a multitenant Panorama managed Prisma Access deployment, internal host detection could not be configured by device group and template admin users.
    CYR-61474Fixed an issue where the Explicit Proxy feature in Prisma Access displayed "Prisma Access Browser" instead of "Prisma Browser".
    CYR-54776Fixed an issue where BGP filtering was enabled on a Panorama in a multi-tenant deployment that had no supertenant. BGP filtering is not supported on a Panorama in a multi-tenant deployment that has no supertenant.
    CYR-52444Fixed an issue where, in a multitenant Panorama Managed Prisma Access deployment, the BGP Filtering feature was supported only on a parent Tenant and was not supported on sub-tenants.

    Prisma Access 6.0.0-h48 Addressed Issues

    Issue ID
    Description
    CYR-61065Fixed an issue where a Panorama local commit failed with a validation error: Failed Plugin Validation error after a Cloud Services Plugin upgrade.
    CYR-60869Fixed an issue where the export operation failed to download the Remote Network configuration from Panorama.
    CYR-60105Fixed an issue where the Panorama one-time password (OTP) workflow for a new deployment failed from the UI.
    CYR-59494Fixed an issue where the list of Remote Networks on the Remote Networks status page displayed a count of 0.
    CYR-54007Fixed an issue where, after reducing the Remote Network's aggregate bandwidth from a Safari browser, the browser fails to display the list of unused SPN names that will be released.

    Prisma Access 6.0.0-h40 Addressed Issues

    Issue IDDescription
    CYR-58965Fixed an issue where Panorama did not send the onboarding commit job to the backend when onboarding Service Connections, requiring a secondary push to properly trigger the commit job for Service Connections.
    CYR-58852
    Fixed an issue where Panorama commit validation workflows would fail if a tenant's licenses had the "no_limit" string under the service_connection local service chain information in the license_capabilities. This occurred because the system was attempting to convert the string to an integer.
    CYR-58332Fixed an issue where commits to GlobalProtect gateways failed with a validation error related to the `max-version` setting in the SSL-TLS service profile.
    CYR-58134Fixed an issue where the Private App Access option is automatically disabled by the Cloud Services plugin when the plugin was upgraded from 5.1.0-39 to 6.0.0-11 in Panorama. When this configuration was pushed to Prisma Access, customers faced outages to critical internal applications.
    CYR-57700Fixed an issue where any changes to the Cloud Services Plugin onboarding configuration on Panorama resulted in an error when the 'DEFAULT' config was missing in the GlobalProtect portal.
    CYR-57636 Fixed an issue where users were unable to view remote network bandwidth usage statistics on Panorama.
    CYR-57060Fixed an issue where, on existing aggregate bandwidth deployments that have remote network SPNs configured and use site-based licensing, previously configured remote networks SPNs were not displayed in the Panorama UI.
    CYR-55228Fixed an issue where the bulk creation of remote networks for Prisma Access multitenant failed.
    CYR-54503Fixed an issue where domain configurations were not applied to mobile users during a partial commit on Panorama, while the same configurations were successfully applied to remote networks.
    CYR-53575
    Fixed an issue where commits for passive Panorama failed, preventing the ability to perform a required local commit from passive Panorama.

    Prisma Access 6.0.0-h25 Addressed Issues

    Issue IDDescription
    CYR-56987
    Fixed an issue where the Panorama > Cloud Services > Services > Monitor > <location> > Status Page filter is not working correctly. Instead of showing a status, a continuously loading icon is displayed on the upper right.
    CYR-54896
    Fixed an issue where, when using VM Panorama 11.1.6-h4, users are unable to create access route from Panorama.

    Prisma Access 6.0.0-h22 Addressed Issues

    Issue IDDescription
    CYR-55537Fixed an issue related to search fields in remote network, service connection, and mobile user templates for the Zones tab.
    CYR-55228Fixed an issue where, after a bulk import of remote networks using a .csv file, a commit failure was encountered.
    CYR-55216Fixed an issue where the a commit-all operation failed for a Hybrid-SWG device or platform that doesn't support the Cloud Services plugin.
    CYR-55138Fixed an issue where the Aggregate Bandwidth widget was not being displayed for remote networks in the Cloud Services plugin.
    CYR-54543Fixed an issue where Panorama-based forced GlobalProtect logout was failing when a logged in user had a special character in the user name or computer name. You can now have a successfully log out users or computers that have a special character in the username or computer name using the logout button on the panorama plugin for Prisma Access.
    CYR-54428Fixed an issue related to the Service Connection Device Group Template Stack.
    CYR-53485Fixed an issue where a GlobalProtect app log certificate, which is required for ADEM, could not be generated for Prisma Access China.

    Prisma Access 6.0.0-h11 Addressed Issues

    Issue IDDescription
    CYR-55020Fixed an issue where the Cloud Services plugin did not display the Remote Networks and Mobile Users configuration.
    CYR-49944Fixed an issue where a secondary DNS server was configured, which should not be allowed.
    CYR-29269Fixed an issue to increase log the size and the number of log files for the Cloud Services plugin.

    Prisma Access 6.0.0-h9 Addressed Issues

    Issue IDDescription
    CYR-54776Fixed an issue where BGP filtering was enabled for all tenants in a multitenant deployment that was converted from a single tenant deployment. If you have an existing Prisma Access non-multitenant deployment and convert it to a multitenant deployment, only the first tenant (the tenant you migrated) supports BGP filtering.
    CYR-53941Fixed an issue where, when onboarding remote networks using configuration import in a multi-tenant deployment, an import error was seen.
    CYR-53752Fixed an issue where the Cloud Services plugin's trusted endpoint value was empty when the environment variable was set to None.
    CYR-53092Fixed an issue where the Panorama commit was failing when the UI attempted to generate the IoT configuration automatically in a tenant with that had Base SITE and IOT SITE SKUs.

    Prisma Access 6.0.0-h3 Addressed Issues

    Issue IDDescription
    CYR-53485Fixed an issue where a GlobalProtect app log certificate, which is required for ADEM, could not be generated for Prisma Access China.

    Prisma Access 6.0.0 Addressed Issues

    Issue IDDescription
    CYR-53726Fixed an isssue where, for tenants using site-based licensing for branch sites, the site license type may display as Unknown for certain branch sites within SCMMonitorBranch Sites.
    CYR-53725Fixed an issue where, for tenants using site-based licensing for branch sites, the dashboard under SCMMonitorBranch Sites might be intermittently unavailable in Prisma Access locations, including Qatar, Taiwan, Indonesia, Israel, and Saudi Arabia.
    CYR-52199Fixed an issue where the drop down menu for bandwidth for Clean Pipe displayed incorrect bandwidths.
    CYR-51478 Fixed an issue where, if you used Dynamic Privilege Access, using ZTNA Connectors without at least one service connection was not supported.
    CYR-50707Fixed an issue where, if you were using IP Optimization with ZTNA Connector, Source IP Address stickiness (the ability for users to maintain the same egress IP for the same source IP address in a session) was not supported.
    CYR-47741Fixed an issue where the Singapore Colo-Connect service connection went down after a dataplane upgrade to 10.2.10-h8.
    CYR-46170Fixed an issue where, if you enabled DDNS and you later pushed a service subnet change to your mobile users, you must also restart the DDNS plugin on your Mobile User gateway for DDNS to pick up the change.
    CYR-45847Fixed an issue where, when a service subnet was changed, it as updated on the Prisma Access GlobalProtect gateways, but the GlobalProtect tunnel went down because NAT was not correctly implemented.
    CYR-45517Fixed an issue where, in the Colo-Connect tab, a read-only user was able to delete onboarding entries.
    CYR-45341Fixed an issue where Commit and Push jobs to Colo-Connect Device Groups were timing out, causing VLANs to not be deleted.
    CYR-45440Fixed an issue where, when configuring Admin Roles, the access information was not always saved correctly.
    CYR-44391Fixed an issue where Explicit Proxy deployments in China did not support using the Cloud Identity Engine or SAML for authentication.
    CYR-44433Fixed an issue where the status for Remote Network jobs that were successful can change from Success to Pending state.
    CYR-44079Fixed an issue where the GlobalProtect DDNS logs were not rotating and the file size kept increasing.
    CYR-43690Fixed an issue where, when attempting to modify or delete Connector IP Blocks in ZTNA Connector, the changes were not applied after a Commit and Push.
    CYR-43062Fixed an issue where we did not support the 5.1 DDNS feature along with the IPv6 sinkhole service.
    CYR-42919Fixed an issue where, when attempting to modify or delete Connector IP Blocks in ZTNA Connector, the changes are not applied after a Commit and Push.
    CYR-42480Fixed an issue where private app access could be used in deployments only when Proxy Mode or Prisma Access Browser were enabled.
    CYR-41838Fixed an issue where the egress IP address for Remote Networks - High Performance deployments displayed twice when you retrieved it using the Prisma Access API.
    CYR-39148Fixed an issue where, when configuring Colo-Connect, Commit and Push operations to Colo Connect Device Groups might intermittently fail.
    CYR-30044
    Fixed an issue where predefined EDLs weren't being populated in the Block Settings list in a new Explicit Proxy deployment.

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