Issues Addressed in Prisma Agent 26.2.2 (macOS and Windows)
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Prisma Agent

Issues Addressed in Prisma Agent 26.2.2 (macOS and Windows)

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Issues Addressed in Prisma Agent 26.2.2 (macOS and Windows)

Review the issues addressed in Prisma Agent 26.2.2 for macOS and Windows.
The following table lists the addressed issues in Prisma Agent 26.2.2 for macOS and Windows.
Issue ID
Description
PANG-13419
Fixed an issue where the Prisma Agent, when configured in always-on mode, did not automatically reconnect after a network status change, such as when an endpoint resumed from sleep and network connectivity became available. The agent remained unable to connect, requiring users to manually initiate the connection. This occurred because the agent attempted to connect before network connectivity was fully established, which prevented subsequent automatic connection attempts. The agent now properly detects network status changes and automatically reconnects.
PANG-13210
Fixed an issue where the Prisma Agent pre-logon tunnel disconnected and did not automatically reconnect when an endpoint resumed from an extended suspension in pre-logon mode. The tunnel now automatically reconnects after the endpoint resumes from suspension.
PANG-13116
Fixed an issue where the Prisma Agent frequently disconnected, causing the tunnel to tear down when an access token expired and the agent failed to refresh the token for re-authentication. The agent now properly handles token refreshes to maintain a stable connection.
PANG-12959
Fixed an issue where the Prisma Agent intermittently received an "Agent Configuration Not Found" message after an endpoint upgrade. The agent now correctly retrieves its configuration after an upgrade.
PANG-12945
Fixed an issue where Endpoint DLP blocked a Prisma Agent worker thread in the control manager, which prevented proper operation of the agent. Endpoint DLP no longer interferes with Prisma Agent worker threads, ensuring continuous and correct functionality.
PANG-12928
Fixed an issue where Windows endpoints could not connect to the Prisma Agent in pre-logon mode and the Prisma Agent icon doesn't show up in the credentials provider, preventing successful pre-logon connections. Endpoints now connect to the agent as expected in pre-logon mode.
PANG-12884
On endpoints running macOS, fixed an issue where the Prisma Agent Connected window lacked configuration options for its visibility or display duration. Administrators can now manage the display of the connection window.
PANG-12883
For Prisma Agents on macOS and Windows devices, fixed an issue where when the device was in sleep mode, running the pacli status command resulted in an invalid JSON string response and a timeout error, preventing the retrieval of Endpoint Manager (EPM) status. With this fix, the command now provides the correct EPM status.
PANG-12882
Fixed an issue where the Prisma Agent app on macOS endpoints remained open after users signed out. This occurred if the app lost focus when a user clicked another application or window after initiating sign-out from the Settings page. The app now closes as expected after sign-out.
PANG-12484
Fixed an issue where the Prisma Agent pre-logon tunnel did not connect automatically after users logged off the operating system, preventing them from establishing the connection from the Prisma Agent app in pre-logon mode. The pre-logon tunnel now establishes automatically after users log off.
PANG-12422
Fixed an issue where IPSec tunnels did not use optimized Path Maximum Transmission Unit (MTU) settings when enabled. IPSec tunnels now correctly apply the optimized Path MTU.