Activate Prisma SD-WAN License for CSP Users

Table of Contents

Learn how to activate Prisma SD-WAN license for a CSP users.

Activate your single TSG tenant using CSP activation.

Activate your Prisma SD-WAN tenant only if:

You or your company admin have not received a magic link by email for activation.
You have a Superuser role.
You have access to the Customer Support Portal.

Sign in to https://support.paloaltonetworks.com/ to access the Customer Support Portal.
Click Activate Products on the left-hand navigation bar.
Locate your Sales Order number and click Activate to launch the activation user interface.

When your Prisma SD-WAN tenant is migrated to a Tenant Service Group (TSG), you will see this notification when you log in to the Prisma SD-WAN web interface.

Use the activation link in your email to activate your account.
Click the Activate Account button in your email.
Set your password and then click Create My Account.
Set up multi-factor authentication and then click Finish.
Log in to Prisma SASE.

Your view of tabs and widgets will be based on your license.