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    Strata Copilot
    Monitor Tenant Devices, Branches, and Alarms
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    3. Prisma SD-WAN Administrator’s Guide
    4. Prisma SD-WAN Device and Tenant Management
    5. Monitor Tenant Devices, Branches, and Alarms
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    Prisma SD-WAN

    Monitor Tenant Devices, Branches, and Alarms

    Table of Contents

    Monitor Tenant Devices, Branches, and Alarms

    Monitor the health of your devices across all your tenants. Monitor the health of your branches and monitor your tenant alarms from the Prisma SD-WAN MSP Portal.
    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN (Managed by Strata Cloud Manager)
    • Prisma SD-WAN
    Monitor the health of your devices across all your tenants from the Prisma SD-WAN MSP Portal.
    1. Select ConfigurationION Devices.
    2. Use the following widgets to monitor the health of your devices.
      • Devices to Controller Connectivity—The Devices to Controller Connectivity widget depicts the number of online and offline devices connected to the Prisma SD-WAN controller for a branch and data center site across your tenants.
      • Tenant Device Metrics—The Tenant Device Metrics widget displays the number of online and offline devices for individual tenants. Click a tenant to view the details for the online and offline devices for the tenant.
      Click the User icon and select MSP Portal to return to the MSP portal.
      You can sort devices for branches and data centers based on their connectivity to the controller by clicking Online or Offline on the Devices to Controller Connectivity widget. For example, when you click Online under the Data Center column on the Devices to Controller Connectivity widget, the Data Center Device Connectivity column on the Tenant Device Metrics widget displays the number of online data center devices.

    Monitor Tenant Branches

    Monitor the health of your branches across all your tenants from the Prisma SD-WAN MSP Portal.
    2. Select ConfigurationBranch Sites.
      The Branch and Branch Link Health widget displays the link health for all branches.
      • Good—Indicates a health score>80.
      • Fair—Indicates a health score between 60-80.
      • Poor—Indicates a health score<60.
      The Tenant Branch Metrics widget displays branch health and link health for branches for individual tenants.
    3. (Optional) Click a Tenant name to view the dashboard for a tenant.
      Click the User icon at the bottom of the left navigation pane and select Strata Multitenant Cloud Manager to return to the MSP portal.

    Monitor Tenant Incidents

    Monitor the open alarms for devices across all your tenants.
    1. Select Incidents on the left pane.
      The Incidents page displays alarms based on priority.
      The Tenant Incident Metrics widget displays the total open alarms and alarms based on priority for individual tenants.
      You can filter alarms based on priority. For example, when you click the count for Tenant with P2 Incidents, the Tenant Incident Metrics widget sorts tenants based on the number of open P2 alarms. The default sorting is based on P1 alarms.
    2. Optionally, click a Tenant name or an Alarm to view details of the alarms for the tenant.

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