Prisma SD-WAN ION Recovery and Debugging Mechanism
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Prisma SD-WAN

Prisma SD-WAN ION Recovery and Debugging Mechanism

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Prisma SD-WAN ION Recovery and Debugging Mechanism

Learn about the new Prisma SD-WAN ION device recovery and debugging procedures.
Where Can I Use This?What Do I Need?
  • Prisma SD-WAN (Managed by Strata Cloud Manager)
  • Prisma SD-WAN
When an ION device enters a degraded or unresponsive state, the path to recovery depends on accurately identifying the failure mode first. This section walks you through seven distinct failure scenarios, each with CLI-based diagnostics, interpretation guidance, and clear escalation points.
Do not perform steps marked as requiring Palo Alto Networks support supervision without assistance.