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    Strata Copilot
    Manage SIM Operations
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    3. Prisma SD-WAN Administrator’s Guide
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    5. Prisma SD-WAN Ports and Interfaces
    6. Configure Cellular Interfaces
    7. Manage SIM Operations
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    Prisma SD-WAN

    Manage SIM Operations

    Table of Contents

    Manage SIM Operations

    Learn to perform the SIM operations.
    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN (Managed by Strata Cloud Manager)
    • Prisma SD-WAN
    Secure your SIM cards by using PINs to prevent unauthorized use of the SIM cards. You can manage the cellular SIM by enabling, disabling or unblocking the SIM PIN.
    On an inactive SIM, only PIN configuration can be saved. All other SIM operations such as enable, disable, unblock or change PIN, are not available.
    Set the SIM PIN using the CLI toolkit commands toolkit commands before a device is claimed. The ION device sends the configured PIN to the controller.
    Even before an ION device is claimed, a superuser can configure the APN, SIM security, and upgrade the firmware using CLI toolkit commands to configure a specific APN to gain WAN connectivity or to unlock a locked SIM from the provider to establish WAN connectivity.

    Enable the SIM PIN

    Enable the SIM PIN to lock the SIM card to a modem so it can't be used until the correct code is entered to access the cellular network. PIN verification is triggered after every modem reset. You get three attempts to enable the SIM PIN.
    A yellow triangle adjacent to the lock icon indicates failed PIN verification. A red lock indicates PIN validation failure after the third failed attempt, after which the SIM is blocked. A PUK (Personal Unblocking Key) from the provider is required to Unblock SIM PIN. A Device_Cellular_SIM_PUK_Needed alarm is raised when the SIM is blocked after three failed attempts.
    When the active SIM is blocked, an automatic switchover to a secondary SIM, if present, happens.
    1. Select the ellipsis icon against the SIM and select Enable PIN.
    2. Enter a PIN Number.
    3. (Optional) Save PIN for SIM Slot 2 configuration to enable the SIM PIN in slot 2.
      Save the PIN configuration in the ION device for subsequent PIN verifications.

    Disable SIM PIN

    To disable the SIM PIN, PIN verification is not required for the SIM.
    1. Select the ellipsis icon next to the active SIM and select Disable SIM PIN.
    2. Enter the PIN number to disable the PIN.
    3. (Optional) Select the check box to remove SIM PIN configuration.

    Unblock SIM PIN

    1. Select the ellipsis icon next to the active SIM and select Unblock SIM.
    2. Enter PUK (Personal Unblock Key) code and the new PIN code.
    3. (Optional) Save the PIN for SIM configuration.
      Save the PIN configuration in the ION device for subsequent PIN verifications.
    4. Select Unblock to save your changes.
      Similarly, change the SIM PIN of an active SIM card.

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